Dynamic HR Manager with a proven track record in the Hospitality industry over 5 years of experience in a five-star resort, enhancing company productivity through strategic planning and staff recruitment. Excelled in employee engagement and mediation. Skilled in payroll compliance and Legal matters, adept at fostering professional growth and maintaining a positive work environment.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
White Sands Hotel Resort & Conference Centre(Under Motisun Company Ltd)
Dar es Salaam, Tanzania
05.2024 - Current
Familiarizes and enforces the HR framework of the White Sands Hotel Resort and Conference Center, including systems of interviewing and recruitment, induction and orientation, training and development, performance appraisal, employee administration, succession, legal matters, and local HR policies and procedures.
Liaises with individuals outside the hotel and manages the Human Resource Department, ensuring compliance with all corporate, area, and hotel policies and procedures.
Worked with department managers to assess needs
Developed and implemented employee training programs to enhance company productivity and employee engagement
Conducted performance reviews and provided feedback to employees to promote professional growth and development
Managed recruitment and onboarding processes, resulting in a 20% decrease in employee turnover rate
Implemented HR policies and procedures to ensure compliance with Tanzania regulations
Under Motisun Company Ltd
Human Resources Manager
Sea Cliff Resort & Spa (Under Motisun Company Ltd)
Zanzibar, Tanzania
10.2019 - 04.2024
Familiarizes and enforces the HR framework of the Sea Cliff Resort and Spa, including systems of interviewing and recruitment, induction and orientation, training and development, performance appraisal, employee administration, succession, legal matters, and local HR policies and procedures.
Liaises with individuals outside the hotel and manages the Human Resource Department, ensuring compliance with all corporate, area, and hotel policies and procedures.
Worked with department managers to assess needs.
Collects daily attendance, prepares monthly payroll, assists the Human Resources Manager in the disciplinary handling process, conducts environmental and safety inspections, prepares employee contracts for services, updates and manages employee data, conducts training, tracks and prepares employee leaves, handles employee grievances, and conducts counseling sessions with employees.
Implemented innovative recruitment strategies, resulting in a 20% increase in qualified candidate applications.
Led training and development programs for staff, improving overall employee retention.
Conducted performance evaluations and provided constructive feedback to support employee growth and development.
Managed employee relations issues by mediating conflicts and addressing grievances in a timely and fair manner, resulting in a positive work environment and improved team morale.
Asst: Human Resources Manager & Payroll
Sayona Drinks Ltd (Under Motisun Company Ltd)
Dar es Salaam, Tanzania
09.2018 - 09.2019
Company Overview: Under Motisun Company Ltd
Implemented new employee onboarding process, streamlining procedures and increasing efficiency
Conducted comprehensive training sessions on HR policies and procedures for all staff, resulting in improved compliance and understanding
Managed payroll processing for 200+ employees, ensuring accurate and timely distribution of paychecks
Collaborated with department managers to develop performance improvement plans and address employee relations issues in a timely and effective manner.
State Attorney trainee
The Office of Attorney General Coast Region
Kibaha
04.2018 - 06.2018
Magistrate trainee
The Magistrate Court of Coast Region at Kibaha
Kibaha
02.2018 - 04.2018
Legal officer Trainee
Nadia Law Chambers
Dar es Salaam
07.2014 - 11.2014
Education
Advance Diploma in Legal Practice - Laws
The Law School of Tanzania
Dar es Salaam, Tanzania
11.2024
LLB - Laws
Tumaini University Makumira
Tanzania
12-2016
ACSE - ADVANCE CERTIFICATE OF SECONDARY EDUCATION
Makongo High School
Dar Es Salaam
05-2013
CSEE - Secondary Level Education
Huduma Education Centre
Ruvuma Tanzania
01.2010
CSEE - Certificate of Secondary Education Examination
Tosamaganga Secondary School
Iringa Tanzania
10-2008
Mfaranyaki Primary School
Skills
Strategic Planning
Process Improvement
Budget Planning
Training
Focusing on standards improvement
MS Office
Minor Computer repair
Staff recruitment
Employee engagement
Employee mediation
Keen problem solver
Negotiation
Payroll
Human resources operations
Dispute Resolution
Event management
Compliance
Hobbies and Interests
Reading
Traveling
Watching Litigation Films and Being updated
Driving licence Class ABD
References
Tecla Mkuchika, Corporate HR @ Motisum Group Companies, Dar es Salaam, Tanzania, tecla.mkuchika@mmisteel.com, +255713408308
George Pewa Mswanyama, Human Resources Manager @ Sayona Drinks Ltd, Dar es Salaam, Tanzania, hr.office@sayona.co.tz, +255 655 822 026, +255 682 973 450
Patrick Beck, General Manager @ Sea Cliff Resort & Spa Zanzibar, Zanzibar, Tanzania, Patcbeck2003@yahoo.com, +628 113 886 687
Languages
Swahili
First Language
English
Intermediate (B1)
B1
Timeline
Human Resources Manager
White Sands Hotel Resort & Conference Centre(Under Motisun Company Ltd)
05.2024 - Current
Human Resources Manager
Sea Cliff Resort & Spa (Under Motisun Company Ltd)
10.2019 - 04.2024
Asst: Human Resources Manager & Payroll
Sayona Drinks Ltd (Under Motisun Company Ltd)
09.2018 - 09.2019
State Attorney trainee
The Office of Attorney General Coast Region
04.2018 - 06.2018
Magistrate trainee
The Magistrate Court of Coast Region at Kibaha
02.2018 - 04.2018
Legal officer Trainee
Nadia Law Chambers
07.2014 - 11.2014
Advance Diploma in Legal Practice - Laws
The Law School of Tanzania
LLB - Laws
Tumaini University Makumira
ACSE - ADVANCE CERTIFICATE OF SECONDARY EDUCATION
Makongo High School
CSEE - Secondary Level Education
Huduma Education Centre
CSEE - Certificate of Secondary Education Examination
Tosamaganga Secondary School
Mfaranyaki Primary School
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