Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohan Kumar M

Chennai

Summary

Results-driven Optical Sales and Merchandising Expert with 13+ years of experience

Overview

16
16
years of professional experience

Work History

Cluster Manager

Specsmakers Opticians Pvt Ltd
09.2012 - 12.2024
  • Managed a team of sales Opticals sales team
  • Lead and supervise a team of optical sales associates and technicians, ensuring high standards of customer service and performance.
  • Oversee daily store operations, including scheduling, inventory control.
  • Ensure achieving the budget
  • Manage billing, vendor relationships, and ordering of optical products.


Store Manager

Vasan Eye Care Hospital
08.2010 - 09.2012
  • Assisting customers in frame and lens selection based on style preferences and prescriptions
  • Explaining lens options and coatings
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.


Sales Executive

GKB Optolabs Pvt Ltd
02.2009 - 07.2010
  • Assisting customers in frame and lens selection based on style preferences and prescriptions
  • Explaining lens options and coatings
  • Measuring and fitting eyewear to ensure comfort and satisfaction
  • Processing sales transactions and maintaining accurate records
  • Maintaining up-to-date knowledge of optical products and technologies
  • Providing excellent customer service and resolving customer issues

Education

Bachelor of Arts - General

SS International University
Bangalore
04-2011

Skills

  • Operations management
  • Team Management
  • Interpersonal skills

Timeline

Cluster Manager

Specsmakers Opticians Pvt Ltd
09.2012 - 12.2024

Store Manager

Vasan Eye Care Hospital
08.2010 - 09.2012

Sales Executive

GKB Optolabs Pvt Ltd
02.2009 - 07.2010

Bachelor of Arts - General

SS International University
Mohan Kumar M