Mohamedi Rasuli
Tanga
Summary
To work effectively and efficiently and team work spirit in order to increase organization production
Overview
8
8
years of professional experience
Work History
Barista Shift Lead
Trust The Kitchen Restautant
03.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined drink preparation processes for increased efficiency and reduced wait times.
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
- Contributed to store profitability by upselling products and promoting seasonal offerings.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Monitored customer feedback to improve barista performance and customer service.
- Controlled food costs and managed inventory.
- Planned and executed promotions and special events in close collaboration with management.
Restaurant Supervisor
Ngonga Beach Resort
08.2016 - 03.2020
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Enhanced team performance with regular evaluations and constructive feedback.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Coordinated event planning, managing logistics for successful private dining experiences.
- Implemented cost-saving measures through effective budget management and negotiation with suppliers.
Education
Vocational Diploma In Food And Bevarage Services - Tourism And Hospitality Management
05.2013
Certificate In Hotel Management - Tourism And Hospitality Managemnt
03.2011
Certificate Of Secondary Education - Science Education
10.2010
Skills
- Menu development
- Barista Training
- Espresso machine operation
- POS System Operation
- Food Safety Compliance
- Supply Ordering
- Latte art expertise
- Cleanliness standards
- Cash handling proficiency
- Team Building and Leadership
- Coffee grinding
- Customer Service
- Product Promotion
- Quality Control
- Inventory Control
- Complaint Handling
- Food Safety
- Marketing and Promotions
- Equipment Inspection
- Budget Development
- Menu Planning
- Effective Communication
Hobbies
Reading books and play games
Language
. Kiswahili language
. British English languahe
Timeline
Barista Shift Lead - Trust The Kitchen Restautant
03.2023 - Current
Restaurant Supervisor - Ngonga Beach Resort
08.2016 - 03.2020
Veta Hotel And Tourism Training Institute - Vocational Diploma In Food And Bevarage Services, Tourism And Hospitality Management
Datastar Training College - Certificate In Hotel Management, Tourism And Hospitality Managemnt
Kiomoni Secondary School - Certificate Of Secondary Education, Science Education