Mohamed Fahmy

Hotel Manager
Rafiki Hotel Nungwi Beach
Zanzibar | 2025 – Present

Leading the full operational and commercial performance of Rafiki Hotel Nungwi Beach, with a strong focus on driving revenue growth and enhancing guest experience. Accountable for day-to-day decision-making across all departments, ensuring smooth coordination and high service standards.

Actively managing online distribution channels including Booking.com, Expedia, Agoda, and Airbnb, while implementing dynamic pricing strategies and monitoring market trends to maximize occupancy and profitability. Utilizing systems such as Cloudbeds and Easy PMS to control inventory, rates, and booking flow efficiently.

Driving the hotel’s online presence and reputation by maintaining strong guest communication, improving review scores, and ensuring consistent service quality. Taking initiative in staff development, workflow improvement, and operational optimization.

Focused on building a scalable and efficient hotel operation, with continuous improvements in performance, revenue, and guest satisfaction

Assistant Hotel Manager
Safaya Luxury Villas & Equalia Boutique Hotel & Equalia Rose Hotel
Zanzibar | 2023 – 2025

Managed daily operations across multiple hospitality properties, ensuring high standards of guest satisfaction and smooth workflow between departments. Played a key role in supervising front office activities, reservations, and overall guest experience.

Handled all online reservation channels including Booking.com, Expedia, Agoda, and Airbnb, with a strong focus on optimizing availability, pricing strategies, and maximizing occupancy and revenue. Demonstrated solid experience in using booking engines and channel managers to maintain accurate inventory and rate parity across all platforms.

Supervised reception operations, including guest check-in/check-out, handling inquiries, resolving complaints, and maintaining excellent guest relations. Trained and supported front desk staff to deliver professional and welcoming service aligned with hospitality standards.

Collaborated closely with housekeeping, maintenance, and management teams to ensure operational efficiency and high-quality service delivery. Assisted in financial tracking, reporting, and performance monitoring to support business growth.

Recognized for strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced hospitality environment.

• Construction Manager
  Safaya Luxury Villas Project
  Zanzibar
  
  Managed and supervised all construction activities for Safaya Luxury Villas project, ensuring timely execution and adherence to quality standards. Oversaw daily site operations, coordinated with contractors, engineers, and suppliers to maintain smooth workflow and project efficiency.
  
  Planned and monitored project timelines, budgets, and resource allocation to ensure completion within deadlines and cost targets. Conducted regular site inspections to ensure compliance with safety regulations and construction standards.
  
  Handled procurement processes, negotiated with suppliers, and ensured the availability of required materials on-site. Worked closely with management to align construction progress with business objectives and project vision.
  
  Demonstrated strong leadership, problem-solving, and decision-making skills in managing on-site challenges and delivering high-quality results.

• Family Contracting (Construction Sector)
  2019 – 2022
  
  Managed financial operations within a family-owned construction business, overseeing budgeting, cost control, and financial planning for multiple projects. Played a key role in monitoring project expenses, ensuring cost efficiency, and supporting overall profitability.
  
  Prepared financial reports, cash flow statements, and budget forecasts to support strategic decision-making. Maintained accurate financial records and ensured all transactions were properly documented and aligned with accounting standards.
  
  Collaborated closely with project managers and site teams to track project progress, control expenses, and identify potential financial risks. Contributed to improving financial processes and implementing cost-saving strategies across ongoing projects.
  
  Handled supplier payments, invoicing, and financial coordination, ensuring smooth financial operations within a dynamic construction environment.
  
  Recognized for strong analytical skills, attention to detail, and the ability to manage financial responsibilities in a fast-paced, project-based industry.