Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Miriam George

Dar Es Salaam

Summary

Dynamic Facilities & Administration Senior Specialist at Elsewedy Electric EAT Limited, adept at driving innovation and enhancing customer relations. Proven track record in managing complex projects and implementing effective strategies, resulting in improved operational efficiency. Strong analytical thinker with expertise in documentation management, committed to achieving ambitious goals and elevating client satisfaction.

Overview

13
13
years of professional experience

Work History

FACILITIES&ADMINISTRATION SENIOR SPECIALIST

ELSEWEDY ELECTRIC EAT LIMITED
10.2022 - Current
  • Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Supported department leadership in implementing new policies, procedures and controls.

RECEPTIONIST

ELSEWEDY ELECTRIC EAST AFRICA LTD
06.2020 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

RECEPI'ION SUPERVISOR

SUNSHINE MARINE LODGE - ZANZIBAR, TANZANIA
06.2018 - 05.2020
  • Coordinated with housekeeping staff to ensure timely room availability, contributing to seamless guest transitions between stays.
  • Assisted in training new employees on company policies, procedures, software systems, and customer service standards.
  • Elevated the overall guest experience by taking on additional responsibilities in times of staff shortages or high volume periods, demonstrating adaptability and dedication to the role.
  • Contributed to the hotel''s reputation for excellent service by promptly addressing guest concerns and resolving issues.

Sales Manager &Assistant Manager

Bahari Bakery Limited
08.2015 - 11.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Cashier Supervisor

AK’S LIMITED -DAR-ES SALAAM TANZANIA
01.2013 - 08.2015
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Education

Bachelor In Businesses Administration (BBA)(IB) - Business Administration And Management

The Open University Of Tanzania
Dar Es Salaam
11.2024

Diploma Of Higher Education - Sales And Marketing

Colleague Of Business Education
Dar Es Salaam, Tanzania
10.2015

Certificate Of Higher Education - Marketing

College of Business Education
Dodoma, TAnzania
10.2011

Professional Development Program - Word Prongram, Excel And Spreadsheet

Dar Es Salaam Institute of Technology (DIT)
Dar Es Salaam
12.2007

Ordinary Level Education - Business

MBENZI BEACH HIGH SCHOOL
Dar Eś Salaam
09.2007

Skills

  • Innovation management
  • Analytical thinking
  • Documentation management
  • Customer relations

Accomplishments

.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result by introducing Software for Type tasks.
  • Achieve Result by Solving problem within the organization as Administration
  • Highly dependable, ethical and reliable support specialist with leadership that blends through those quality which lead to the Creating a system that assist the company save cost through fuel cards by having limited amount which cover all month refill full tang up need in order to reduce the cash circle or cash on hand among department.

The accomplish ment of it is the system that comes with service by pulling report, which I Creat what we need and how we need

  • Creating Route for all staff pick-up and drop-off

Along with time and making sure to get at work on time .

  • Resolved product issue through consumer testing.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.

Timeline

FACILITIES&ADMINISTRATION SENIOR SPECIALIST

ELSEWEDY ELECTRIC EAT LIMITED
10.2022 - Current

RECEPTIONIST

ELSEWEDY ELECTRIC EAST AFRICA LTD
06.2020 - 02.2022

RECEPI'ION SUPERVISOR

SUNSHINE MARINE LODGE - ZANZIBAR, TANZANIA
06.2018 - 05.2020

Sales Manager &Assistant Manager

Bahari Bakery Limited
08.2015 - 11.2017

Cashier Supervisor

AK’S LIMITED -DAR-ES SALAAM TANZANIA
01.2013 - 08.2015

Bachelor In Businesses Administration (BBA)(IB) - Business Administration And Management

The Open University Of Tanzania

Diploma Of Higher Education - Sales And Marketing

Colleague Of Business Education

Certificate Of Higher Education - Marketing

College of Business Education

Professional Development Program - Word Prongram, Excel And Spreadsheet

Dar Es Salaam Institute of Technology (DIT)

Ordinary Level Education - Business

MBENZI BEACH HIGH SCHOOL
Miriam George