Mikidadi Makame Ally
Tanga,Tanzania
Summary
Experienced waiter with proficiency in providing top-notch customer service in busy restaurant environments. Track record of managing large number of tables while maintaining high level of customer satisfaction and enhancing dining experience. Strengths include strong communication skills, ability to multitask, and work under pressure. In previous roles, contributed to increased customer loyalty through consistent delivery of friendly service and accuracy in order handling.
Dedicated barista with three years of experience in crafting specialty coffee drinks, including those involving complex latte art. Proficient in using various brewing methods and passionate about staying up-to-date on coffee trends. Seeking a position where I can continue to develop my skills and contribute to a positive customer experience.
Overview
7
7
years of professional experience
Work History
WAITER
MÖVENPICK RESORT AL MARJAN ISLAND
12.2022 - 03.2024
Greeting and warmly welcoming guests, help them to sit and offer them drinks
Always being there for helping with their menu selections, preferences and recommendations
Providing them needed and useful information like offers and promotions, all week round events and specials
Making sure their stay is wonderful, full of experiences and leave & live with good memories
welcoming them back anytime in the future with a cheerful smile, making them our priority
Barista and Supervisor
TANGA INTERNATINAL COMPETENCE CENTER
05.2017 - 08.2022
Making nice various types of coffee, both international and local
Controlling and managing overall operations of the bar and the restaurant successfully in a team working manner.
Keeping and supervising the sales and the revenues
Education
High School Diploma -
Galanos, High School
Tanga, TanzaniaSkills
- Microsoft Office literate
- Willing to work shifts: mornings, nights and holidays
- Take a leadership and responsibilities
- Easy adaptability to situations
- Smart and communicative
- Having professional attitude
- Time management
- Attention to details
- Food safety compliance
- Food allergy awareness
- Upselling techniques
- Verbal and written communication
- Personal accountability
- Team collaboration
- Barista skills
- Strong multitasking
- Daily specials memorization
- Fast learning capability
Personal Information
- Date of Birth: 09/07/90
- Gender: Male
- Nationality: Tanzanian
- Marital Status: Single
Languages
English
Upper Intermediate
B2
Arabic
Elementary
A2
Swahili
Proficient
C2
Spanish
Beginner
A1
Timeline
WAITER
MÖVENPICK RESORT AL MARJAN ISLAND
12.2022 - 03.2024
Barista and Supervisor
TANGA INTERNATINAL COMPETENCE CENTER
05.2017 - 08.2022
High School Diploma -
Galanos, High School