Dynamic IT Specialist with extensive experience at NMB Bank PLC, excelling in Active Directory management and patch vulnerability remediation. Proven ability to enhance system security and drive user engagement through effective training. Strong analytical skills complemented by a commitment to optimizing IT infrastructure and ensuring compliance with security protocols.
1. Managing all Identity Management systems including Active Directory, Azure AD
2. Managing all collaboration, communication and IT office systems i.e. Microsoft Exchange Server, Microsoft Teams, Microsoft SharePoint, File server, Mobile Device Management(Microsoft Intune), DLP, E-learning
2. Managing `Domain Name System (DNS)
3. Oversea patch management process of the Bank assets limited to servers and workstations to ensure timely deployment of security patches and rollouts
4. Fix discovered vulnerabilities with the unit and across the system units
5. Drive the security awareness to all staffs against cyber security attacks and expertise of the system usage
6. Version control of the Operating system and Database systems to be used within the Bank
1. Managing all Identity Management Systems including Active Directory, IRS and ARM
2. Installation and Deployment of Operating Systems, Databases and Corporate applications.
3. Managing all collaboration, communication and IT office systems i.e. Microsoft Exchange Server, Skype for Business, Microsoft SharePoint, File server, Mobile Device Management, Symantec ICT and User Access Management (UAM).
4. Taking hardware and software inventory.
5. Provides Expertise in system usage to office staff as appropriate.
6. Managing Public and Private DNS
7. Managing systems patches by ensuring all systems within the scope have latest approved security patches.
1. Installs, tests and provide documentation for operating systems in use at FINCA.
2. Performing hardware preventive maintenance.
3. Modifying Firewall, Switch, Router and hub configuration to ensure optimum network performance.
4. Responds to problem reports, machine crashes, hardware failures and power outages.
5. Taking hardware and software inventory.
6. Provides Expertise in system usage to office staff as appropriate.
7. Install the ant-virus on all workstations and servers.
8. Ensure all computer applications are licensed and running recommended applications.
16. Install patches for operating systems.
17. Local Area Network (LAN) review.
18. Provide support including procedural documentation and relevant reports.
1. Technical Lead of the Project Pandisha aim to upgrading the Operating systems, Databases and Applications that have reached or approaching End of Life
(Linux system, Window Servers and Workstations)
2. Technical Lead of the Project Safisha by proactive oversea the deployment of security patches to workstations and servers
3. Technical Lead of the Project Boresha aimed at the Sybrin system, the imaging solution for automate business processes
4. Rollout of various Cyber Security Trainings and Phishing simulation that have significantly improving the organization's phish-prone percentage gauged from the Banking industry benchmark worldwide.
5. Mitigate the risk of unauthorized access by strengthening Two-factor authentication (DUO Solution) on the operating systems, extending its converge to include all system administrators and business support units
Microsoft 365 Certified Fundamentals
Microsoft Azure Fundamentals