Michael Ntonji
Summary
Results-oriented Information Technology Professional with expertise in IT consultancy, technology support, and organizational operations. Delivered successful product management from ideation to market launch, demonstrating strong entrepreneurial skills and strategic planning abilities. Committed to continuous professional development and adaptability in dynamic environments.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Founder of NTONJI TOURS AND SAFARIS
Tourism Business
04.2024 - Current
- Managing and operating a tourism company focused on customer service, business development, tour operations, and modern technology integration.
- Managed daily tour scheduling and logistics coordination to ensure seamless customer experiences.
- Led targeted marketing initiatives to boost visibility of tourism services on social media platforms.
- Collaborated with local businesses to expand tourism offerings and strengthen partnerships.
- Developed unique travel itineraries for diverse client preferences.
- Researched popular destinations to create engaging travel content for clients.
- Organized community events to foster local engagement and tourism awareness.
IT Technician
TTCL Headquarters
06.2025 - 04.2026
- Supported IT operations and organizational activities to enhance service delivery.
- Installed and configured hardware and software systems across the organization.
- Maintained network infrastructure to ensure reliable communication and connectivity.
- Maintained network infrastructure for reliable communication and connectivity across the organization.
- Documented technical procedures and maintained accurate records of IT assets.
- Documented technical procedures and recorded IT assets to ensure accurate inventory management.
IT Consultant and Management Support
DAWASA Headquarters
Dar es Salaam
01.2024 - 06.2025
- Consulted as IT consultant and management support professional on short-term contract, delivering tailored solutions.
- Analyzed client requirements to develop tailored IT solutions for DAWASA operations.
- Collaborated with cross-functional teams to enhance system performance and user experience.
- Supported implementation of software upgrades and resolved technical issues to enhance system functionality.
- Provided training sessions for staff on new technologies and software applications.
- Created technical processes and user guides to facilitate internal knowledge sharing and improve team efficiency.
- Supported data management initiatives to ensure accurate information flow within systems.
- Researched emerging technologies to recommend improvements aligned with DAWASA goals.
Education
Bachelor Degree - Information Technology Application and Management
STATE UNIVERSITY OF ZANZIBAR (SUZA)
Zanzibar , Tanzania 11.2020 - 01.2023
Nankanga Secondary School -
Nankanga Secondary School
Kapenta Primary School -
Kapenta Primary School
Skills
- Tourism Strategy
- Tour Management
- Custom Travel Planning
- Market Expansion
- Travel Technology
- AI & Emerging Technologies
- Problem Solving
- Team Collaboration
- Customer service
- Quick learning
References
Dr Abubakar Diwani
Head of IT department at State University of Zanzibar.
Telephone number: 0656712077
Dr Bernad Kitivo
Dean of students state university of Zanzibar
Personal Information
- Date of Birth: 06/26/00
- Gender: Male
- Nationality: Tanzanian
- Marital Status: Single
- Place of Birth: Sumbawanga
Languages
- English
- Swahili, Native Proficiency
- English, Professional Working Proficiency
Languages
Swahili
First Language
English
Proficient
C2
Timeline
IT Technician
TTCL Headquarters
06.2025 - 04.2026
Founder of NTONJI TOURS AND SAFARIS
Tourism Business
04.2024 - Current
IT Consultant and Management Support
DAWASA Headquarters
01.2024 - 06.2025
Bachelor Degree - Information Technology Application and Management
STATE UNIVERSITY OF ZANZIBAR (SUZA)
11.2020 - 01.2023
Nankanga Secondary School -
Nankanga Secondary School
Kapenta Primary School -
Kapenta Primary School