Michael Didas

Restaurant General Manager

Mahsen Fast Food Point

04.2023 - Current

Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Enhanced team performance by leading weekly training sessions focused on customer service excellence and menu knowledge.
Developed loyalty program to encourage repeat business, enhancing customer retention.
Increased sales during off-peak hours by creating and promoting special offers.
Motivated staff to perform at peak efficiency and quality.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.