Meshark M. Kamau

The responsibilities below are done for the following brands: Drager, Fisher & Paykel, Progetti, Linet, and Alvo

• Kept up-to-date with the latest industry developments through continuous learning and professional development.
• Tailored technical solutions to improve overall system efficiency.
• Use calibration tools in electrical and pneumatic systems to ensure quality and safety, following the manufacturer's instructions.
• Resolved customer concerns promptly, enhancing the company's reputation for excellent service provision.
• Communicated effectively with clients, fostering strong business relationships.
• Implemented preventative maintenance procedures for long-term machine sustainability.
• Maintained detailed records of all repair works for future reference and analysis.
• Install, train, and commission new devices.
• Installed new hardware components to upgrade existing systems.
• Trained junior technicians, hospital engineers, and technicians to enhance team competency levels.
• Support the sales department and the logistics department.
• Perform all Registration and Regulatory responsibilities in accordance with TMDA guidelines.

• Facilitate marketing for the company and its products.
• Installation, commissioning, maintenance, and service of the following brands ;

- Dr~ger - Anesthesia, ventilator, Patient monitors, Incubators, Phototherapy lights, Surgical lights.

- Alvo Medical - Operating table.

- Radiometer Medical- Blood gas Analyzer machine.

- Paramount Bed - ICU Beds, and hospital furniture.

- Medical - Convertible comfy seats.

- Flow-meter Medical - Flowmeters and bed head units.

- SAMSUNG MEDISON - Ultrasound machines.

• Facilitate training for clients or potential clients.
• Initiate conversations between the company and hospitals for either a sale or service contract.
• Maintaining good communication between the company and its clients.
• Updated CRM system regularly, ensuring accurate client records at all times.
• Closing sales deals.

ACHIVEMENTS:

- Maintaining communication with client satisfaction, leading to the purchase of a Drager VN 300 Ventilator.

- secured a service contract for three anesthetic machines in Karen Hospital.

- Led discussions with Mater Hospital that led to the placement of a Radiometer Blood gas analyzer

• Facilitate sales and marketing for both the products and the company.

• Make and present Quotations.

• Make deliveries.

• Installation of medical equipment.

• Run social platforms.

Achievements:

- Fully equipping the second operating theater in Athi River Medical Service.

- Grew B2B relationship with Medex EA Ltd and Harleys Ltd that increased sales and satisfaction.