MERFAT ABDILLAH MUKHARISH
Dar es Salaam
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Reddot Distribution LTD
02.2016 - 04.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Gathered and prepared sales materials in preparation for sales meetings.
Assistant accountant
Officemart (Tz) Ltd
06.2012 - 12.2013
- Customer relation through guidance and solving enquires
- Preforming transactions and receiving payments through Cash, Credit Card
- Cheque and or credit sales, filing and banking
- Inventory management i.e
- Supply chain management
- Date based report generation of transactions, exchange rates, bank deposits among others
Office administrator
Oilcom (T) Limited
01.2012 - 06.2012
- Supervise the stations pump attenders
- Cash management, floats and banking
- Ensure compliance to government laws i.e
- Insurances, pension contributions, licenses etc
- Record management of attendance, stock purchases and sales.
Education
Certificate in Business Administration and Management -
The GreenPasture College
Dar Es Salaam, Tanzania12.2011
Micro Computer Applications - Certificate in Micro Computing
University of Dar Es Salaam Computing Centre (UDCC)
Dar Es Salaam, Tanzania01.2011
Ordinary Level - CSEE
Jangwani Secondary School
Dar Es Salaam, Tanzania12.2010
Skills
- OTHER SKILLS
- Well versed with general computer office Microsoft applications and basic Tally
- Phone Answering
- Meeting KPIs
- Suggestive Selling
- Opening and Closing Procedures
- Personalized Support
- Brand and Product Knowledge
- Corporate Communications
- Information Updates
- Answering Customer Questions
- Selling Skills
- Google Docs
- Payment Processing
- Serve Customers
- Quantity Checking
- Cash Handling
- Till Counting
- Client Meetings
- Product and Service Sales
- Billing and Payment Processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Assistant
Reddot Distribution LTD
02.2016 - 04.2018
Assistant accountant
Officemart (Tz) Ltd
06.2012 - 12.2013
Office administrator
Oilcom (T) Limited
01.2012 - 06.2012
Certificate in Business Administration and Management -
The GreenPasture College
Micro Computer Applications - Certificate in Micro Computing
University of Dar Es Salaam Computing Centre (UDCC)
Ordinary Level - CSEE
Jangwani Secondary School
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