Professional Summary
Overview
Work History
Education
Skills
Reading (Books/Educational Materials/Novels)
Languages
Timeline

Mercy Michael Ngayeje

International School of Tanganyika
Dar es Salaam
2
Languages
42
years of professional experience

Experienced Human Resources Administrative Manager with strengths in HR operations, employee relations, compliance, and workforce planning. Known for streamlining HR workflows, supporting staff development, and resolving workplace issues with professionalism and discretion.

Work History

Human Resources Administrative Manager

28 Years 6 Months
International School of Tanganyika | 04.1998 - Current
  • Directed recruitment, onboarding, and contract administration for support staff.
  • Advised leadership on staffing policies, employee relations, and disciplinary procedures.
  • Maintained confidential personnel records, ensuring accurate documentation and compliance.
  • Coordinated payroll inputs, leave tracking, and employee benefit updates.
  • Coordination and recommending Professional Development courses for Support Staff.
  • Handling health insurance for support staff and their families
  • Coordinating disciplinary procedures when required.
  • Streamlined HR Workflow to improve service delivery and administrative efficiency
  • Manage staff orientation, probation reviews and exit clear clearance processes
  • Liaise with department to resolve HR issues and support workforce planning.
  • Conducting child protection training for support staff and outside coaches

Personal Secretary to the General Manager

13 Years 9 Months
Embassy Hotel (Now Dissolved) | 07.1984 - 04.1998

Education

LL.B - Law

Open University of Tanzania | Dar Es Salaam | 10-2007

Masters of Human Resources Management (MHRM) - Human Resources Management

Open University of Tanzania | Dar es Salaam, Tanzania | 11-2011

Certificate in Law - Law

University of Dar Es Salaam | Dar Es Salaam | 10-2001

Skills

Human resources operations
Training and mentoring
Team building
Microsoft office proficiency

Reading (Books/Educational Materials/Novels)

I am a very good ready of Novel.  My best Author is Sydney Sheldon.  I have read several of his books and when reading, my mind transforms from where I am to the world where the Author has created.

By reading you get to know a lot of things.  They say, knowledge is hidden in the books.  That's why I like to read.

I have also read educational books with reference to my profession like Human Resources Management by Gary Dessler and a Handbook of Human Resources Management Practice by Michael Armstrong.

Languages

Swahili
Full Professional
English
Full Professional

Timeline

Human Resources Administrative Manager

International School of Tanganyika
04.1998 - CurrentRead More

Personal Secretary to the General Manager

Embassy Hotel (Now Dissolved)
07.1984 - 04.1998Read More

Open University of Tanzania

Masters of Human Resources Management (MHRM) from Human Resources Management
Read More

Open University of Tanzania

LL.B from Law
Read More

University of Dar Es Salaam

Certificate in Law from Law
Read More
Mercy Michael Ngayeje