MELKION NJOVU

• Prepared and processed payroll efficiently.
• Generated financial documents for both clients and suppliers.
• Ensured consistent and accurate reconciliation of bank statements.
• Addressed customer concerns regarding billing inaccuracies and resolved them efficiently.
• Processed payments received from customers in an accurate and timely manner.
• Efficiently completed weekly payroll responsibilities, overseeing the compensation of both salaried and hourly staff members.
• Accounted for various forms of payment including cash, checks, and transfers.
• Sent cash and checks to banks for deposit.

• Prepared and analyzed monthly financial statements including balance sheets, income statements, and cash flow statements.
• Reduced costs by effectively negotiating terms with vendors and suppliers.
• Created monthly reports to summarize important performance indicators.
• Simplified financial tracking by creating Excel spreadsheets to monitor and analyze expenses, revenue, and cash flows

Collaborated closely with team members to achieve project objectives and meet deadlines.

• Effectively handled challenging phone calls, showcasing exceptional telephone etiquette.
• Delivered outstanding customer service and support while interacting with customers in person or over the phone.