MBWANA MAKUBURI
Dar Es Salaam,Dar es Salaam
Summary
Committed Manager using exceptional leadership, organizational and communication skills to manage high-performing cross-functional teams. Well-versed in product delivery to effectively lead projects, company operations, inventory management, logistic management and business growth. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
Overview
21
21
years of professional experience
Work History
Manager Distribution & Facilities
Nabaki Afrika Ltd
Dar Es Salaam, Tanzania
08.2022 - Current
- Responsible for the product distribution to different clients in and out of Dar es salaam ensuring goods reach customers on time
- Overall incharge of safety at Nabaki and its branches and facilities
- Fleet management,ensuring vehicles at all times are in excellent running condition to service customers
- Ensuring Nabaki follows all the guidlines set by relevant governmentvarious authorities such as OSHA,FIRE,TBS ets in its operations
- Responsible for budget preparations with the assistance of Head of Finance for the Operations Department
- Responsible for the general upkeep and maintance of Nabaki properties,facilies and branches accross Tanzania
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Established and managed yearly budgets of up to Tshs 600,000,000
Assistant Operations Manager
NABAKI AFRIKA
Dar Es Salaam, Tanzania
03.2014 - 08.2022
- Dar es Salaam
- Develop, implement, and audit stock management policies, procedures and guidelines that support operations department in the management of stock and employees
- Responsible for the company stock management, ensuring pre shipment stock taking, random stock taking, mid and annual stock takings are conducted and reports are produced accordingly for management and audit purposes
- Generate plant monthly quarterly, semiannual and annual reports
- To supervise daily operation of warehouse, production, distribution, technical and security teams in ensuring Nabaki, its employees and management interests are observed
- Ensure health and safety standards are adhered at all times while in the warehouse and Nabaki premises
- Responsible for Nabaki internal maintenance to ensure required maintenance are conducted at the right time with cost effective
- Administer vehicle maintenance to ensure compliance to safety and governmental standards
- Work with marketing and logistics departments to set effective, achievable budgets, deadlines and quality standards
- Implement strategic processes to minimize damage stock and stock losses, reducing department losses by 95%
- Improve efficiency through supervision of staff working in warehouse, drivers, technical team and production team
- Lead warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Adhere to company audit rules during inventory counts with 95% accuracy
- Handle employee conflicts in the most efficient manner while following company procedures and labor laws
- Sustain safety protocol, providing cost-effective and safe handling equipment and material use while adhering to HSE regulations and
- MSDS documents
- Accurately analyze delivery cost to identify most cost-effective method of transportation, resulting in savings and reduced cost
- Maintain high levels of customer satisfaction, promptly communicating emergencies, delays and schedule changes
- Set routes for optimal deliveries, coordinating driver and staff schedules and assigned out specific tasks
- Ensure staff follows administrative policies and compliance regulations by closely monitoring daily operations and performing safety audits.
- Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
- Developed lucrative relationships with clients to promote future business opportunities.
- Recruited qualified candidates to bolster department operations and increase productivity.
- Coordinated meetings with vendors and negotiated contract terms.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Projects Manager
COMFIX & ENGINEERING LIMITED
05.2011 - 01.2014
- Dar Es Salaam
- Oversee project managers in ensuring projects are coordinated and completed at the given time and within budget
- Provide leadership to strategically manage risks, monitor finances and ensure each phase of work is started and completed on time
- Periodically meeting with clients, stake holders and project managers to report on project progress
- Liaising with clients and building strong working relationships
- Devising cost effective plans to enable effective project completion
- Managing risks to avoid delays or reputational damage
- Ensuring contract, permits and all required documents are secured prior to commencement of any project
- Periodically visiting project sites to ensure projects are executed in the required manner while ensuring safety standards are adhered
- Ensured clients' needs are met in timely and cost effective manner
- Reviewed field inspection reports from Consultants throughout life cycle of project
- Finding opportunities for new projects by seeking tenders from governmental and private advertised projects
- Reviewed supplier’s quotations to ensure that only fair and reasonable pricing is recommended for approval
- Ensured completion certificates and all required project close out documents are obtained.
Customer Account Executive
COMCAST CABLE COMMUNICATION
Manassas
01.2007 - 03.2011
- Worked directly with customers to deepen and secure new business relationships
- Responsible for subscriber’s base growth by selling to new customers and upgrading the existing ones
- Handled customer queries on daily basis on issues related to product education, billing and selling
- Responsible for saving and retaining customer
- Created sales leads and sales opportunities for services provided
- Achieved individual sales and revenues targets through proactive selling techniques
- Provide quality and professional service and advice to customers for the home and office communication and entertainment needs
- Maintained 99 % customer service satisfaction, providing accurate and knowledgeable response to customer questions on internet and cable products.
Project Coordinator
Private Nurses and Midwives Association of Tanzania
07.2005 - 09.2006
- Dar es Salaam
- Participated in strategic planning processes to successfully drive direction and delivery of cost effective services and ensure objectives are met
- Led and supporting team in monitoring and evaluation of programme performance
- Prepared progress reports for each individual project as per donor's requirements
- Built and maintained working relationship with partners, donors and stake holders at all levels in order to strengthen opportunities
- Assisted executive secretary in identifying possible fundraising sources to support programme and work with other partners to secure funds
- Project planning and evaluation-site visits and inspection, providing recommendation for improvement or closing site if it doesn't meet requirements
- Monitored project deliverable and timeliness, ensuring implementation of activities planned and reports are prepared and submitted in time
- Organized, lead and facilitated project related meetings, including creation of agendas and material preparation
- Partnered with Finance and HR to address company-wide change management project
- Maintained project schedules by managing deadlines and adjusting workflow as needed
- Effectively managed diverse portfolio of 5 projects with budgets of up to Tshs 110,000,000/=
- Facilitated business operations by generating project status reports for corrective action
- Drafted action plans and led meetings with department executives to review project status and proposed changes.
Education
MBA - Management
University of Northern Virginia
09.2009
Bachelor of Commerce - Corporate Finance
University Of Dar Es Salaam - Dar Es Salaam
11.2005
A-Levels -
Aga-Khan Mzizima Secondary School
05.2001
Skills
- Leadership
- Health and safety compliance
- Project Management
- Relationship building
- Purchasing and procurement
- Fleet and logistics
- Management
- Budgeting
- Inventory control and
- Production management
- Cost analysis and savings
- Risk management
References
REFEREES/REFERENCES
Mukiza Nkamuhambwa Mushumba
Sales Manager
Nabaki Afrika Ltd
P.O.BOX 11747
DAR ES SALAAM
PHONE:0655368988
Email:mukiza.mushumba@nabaki.co.tz
Hashim Ibrahim Lema
Managing Director
Comfix&Engineering Ltd
P.O.BOX 3121
DAR ES SALAAM
PHONE:0767245026
Email:hashim@comfix-engineering.com
Kevin Kiritta
IT Manager
Management and Development for Health
P.O.BOX 79810
DAR ES SALAAM
PHONE:0718555812
Email:kkiritta@mdh.or.tz
Languages
Swahili
First Language
English
Proficient
C2
Timeline
Manager Distribution & Facilities
Nabaki Afrika Ltd
08.2022 - Current
Assistant Operations Manager
NABAKI AFRIKA
03.2014 - 08.2022
Projects Manager
COMFIX & ENGINEERING LIMITED
05.2011 - 01.2014
Customer Account Executive
COMCAST CABLE COMMUNICATION
01.2007 - 03.2011
Project Coordinator
Private Nurses and Midwives Association of Tanzania
07.2005 - 09.2006
MBA - Management
University of Northern Virginia
Bachelor of Commerce - Corporate Finance
University Of Dar Es Salaam - Dar Es Salaam
A-Levels -
Aga-Khan Mzizima Secondary School