MBWANA Makuburi

• Directed end-to-end operations including importation, warehousing, production of admixtures, distribution, and branch management across 8 regional branches.
• Developed and implemented operational strategies to improve efficiency, reduce costs, and ensure product availability nationwide.
• Led inventory and warehouse management systems to maintain optimal stock levels and prevent shortages, losses, or expiries.
• Managed nationwide distribution network ensuring timely delivery of construction materials and chemicals to branches, customers, and project sites.
• Supervised production of construction chemical products and concrete admixtures, ensuring quality control, formulation accuracy, and compliance with industry standards.
• Oversaw fleet operations including trucks, forklifts, and service vehicles, implementing maintenance programs and fuel control systems.
• Established and enforced Health, Safety & Environment (HSE) policies to ensure safe working conditions in factory, warehouses, and branches.
• Coordinated importation process including supplier management, shipping, clearing, and compliance with TRA, TBS, OSHA, and environmental regulations.
• Managed branch operations performance, ensuring standard procedures, accurate reporting, and consistent service delivery across all regions.
• Controlled operational budgets, monitored expenses, and implemented cost-reduction initiatives without affecting productivity.
• Led and supervised warehouse, logistics, production, and branch managers, driving performance, discipline, and accountability.
• Prepared executive reports and advised senior management on operational improvements, expansion, and risk management.
• Played a key role in business expansion, branch setup, and operational system development.

• Enforced safety regulations to reduce workplace accidents.
• Coordinated cross-departmental collaboration for improved workflow.
• Led performance reviews, identified areas for improvement.
• Liaised with suppliers to ensure timely deliveries.
• Develop, implement, and audit stock management policies, procedures and guidelines that support operations department in the management of stock and employees.
  Responsible for the company stock management, ensuring pre shipment stock taking, random stock taking, mid and annual stock takings are conducted and reports are produced accordingly for management and audit purposes.
  Generate plant monthly quarterly, semiannual and annual reports
  To supervise daily operation of warehouse, production, distribution, technical and security teams in ensuring Nabaki, its employees and management interests are observed.
  Ensure health and safety standards are adhered at all times while in the warehouse and Nabaki premises
  Responsible for Nabaki internal maintenance to ensure required maintenance are conducted at the right time with cost effective
  Administer vehicle maintenance to ensure compliance to safety and governmental standards.
  Work with marketing and logistics departments to set effective, achievable budgets, deadlines and quality standards.
  Implement strategic processes to minimize damage stock and stock losses, reducing department losses by 95%.
  Improve efficiency through supervision of staff working in warehouse, drivers, technical team and production team.
  Lead warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  Adhere to company audit rules during inventory counts with 95% accuracy.
  Handle employee conflicts in the most efficient manner while following company procedures and labor laws
  Sustain safety protocol, providing cost-effective and safe handling equipment and material use while adhering to HSE regulations and MSDS documents.
  Accurately analyze delivery cost to identify most cost-effective method of transportation, resulting in savings and reduced cost.
  Maintain high levels of customer satisfaction, promptly communicating emergencies, delays and schedule changes.
  Set routes for optimal deliveries, coordinating driver and staff schedules and assigned out specific tasks.
  Ensure staff follows administrative policies and compliance regulations by closely monitoring daily operations and performing safety audits.

Oversee project managers in ensuring projects are coordinated and completed at the given time and within budget.
Provide leadership to strategically manage risks, monitor finances and ensure each phase of work is started and completed on time.
Periodically meeting with clients, stake holders and project managers to report on project progress.
Liaising with clients and building strong working relationships.
Devising cost effective plans to enable effective project completion.
Managing risks to avoid delays or reputational damage
Ensuring contract, permits and all required documents are secured prior to commencement of any project.
Periodically visiting project sites to ensure projects are executed in the required manner while ensuring safety standards are adhered.
Ensured clients' needs are met in timely and cost effective manner.
Reviewed field inspection reports from Consultants throughout life cycle of project.
Finding opportunities for new projects by seeking tenders from governmental and private advertised projects
Reviewed supplier’s quotations to ensure that only fair and reasonable pricing is recommended for approval.
Ensured completion certificates and all required project close out documents are obtained.
01/2007

Worked directly with customers to deepen and secure new business relationships.
Responsible for subscriber’s base growth by selling to new customers and upgrading the existing ones.
Handled customer queries on daily basis on issues related to product education, billing and selling.
Responsible for saving and retaining customer.
Created sales leads and sales opportunities for services provided.
Achieved individual sales and revenues targets through proactive selling techniques.
Provide quality and professional service and advice to customers for the home and office communication and entertainment needs.
Maintained 99 % customer service satisfaction, providing accurate and knowledgeable response to customer questions on internet and cable products.
07/2005

Participated in strategic planning processes to successfully drive direction and delivery of cost effective services and ensure objectives are met.
Led and supporting team in monitoring and evaluation of programme performance.
Prepared progress reports for each individual project as per donor's requirements.
Built and maintained working relationship with partners, donors and stake holders at all levels in order to strengthen opportunities.
Assisted executive secretary in identifying possible fundraising sources to support programme and work with other partners to secure funds.
Project planning and evaluation-site visits and inspection, providing recommendation for improvement or closing site if it doesn't meet requirements.
Monitored project deliverable and timeliness, ensuring implementation of activities planned and reports are prepared and submitted in time.
Organized, lead and facilitated project related meetings, including creation of agendas and material preparation.
Partnered with Finance and HR to address company-wide change management project.
Maintained project schedules by managing deadlines and adjusting workflow as needed.
Effectively managed diverse portfolio of 5 projects with budgets of up to Tshs 110,000,000/=
Facilitated business operations by generating project status reports for corrective action.
Drafted action plans and led meetings with department executives to review project status and proposed changes.
SKILLS
Leadership
Health