Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Matrida Mkisi

Matrida Mkisi

Dar Es Salaam

Summary

A motivated, adaptable, and well-organized professional with strong communication skills and proficient computer knowledge. Experienced in performing a range of secretarial and administrative duties, from maintaining files and documents to managing appointments and welcoming office visitors. Keen to contribute positively to a dynamic team, learn new skills, and grow within a challenging role.

With a keen eye for detail and a strong ability to handle tasks efficiently, I am able to prioritize responsibilities and provide reliable support to colleagues and management. My interpersonal skills enable me to communicate effectively with people from all walks of life, while my organizational abilities help me keep operations running smoothly in a busy office environment. Eager to apply my skills, energy, and adaptability to contribute to the success of the organization.

Overview

1
1
year of professional experience

Work History

Communications and Marketing Intern

Tanzania Ports Authority
Dar Es Salaam
07.2024 - Current
  • Assisted in planning and execution of communication strategies.
  • Gained experience in content creation and stakeholder engagement.
  • Learned to effectively convey messages to different stakeholders.
  • Provided administrative support including scheduling meetings, preparing presentations, taking notes at meetings.
  • Analyzed data from surveys to identify customer needs and preferences.
  • Generated reports on key performance metrics such as reach, engagement rate, across all channels.
  • Provided customer service via telephone or email when needed.

Manager of Operations

Family Business J.Mark Company
Dar Es Salaam
07.2024 - 01.2025
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Monitored team progress towards achieving milestones set forth in project plans.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Implemented quality control measures, achieving a reduction in defects and errors.

Education

Bachelor of Arts - B.A in Communications Studies

University of Dar Es Salaam
Dar Es Salaam
11-2024

High School Diploma -

St Joseph’s Cathedral High School
Dar Es Salaam
05-2021

Skills

  • Computer proficient (MS Word, Excel, Outlook)
  • Strong communication and interpersonal skills
  • Organization and time-management
  • Secretarial and administrative abilities
  • Attention to detail
  • Adaptability and willingness to learn

Languages

Swahili
First Language
English
Proficient
C2

Timeline

Communications and Marketing Intern

Tanzania Ports Authority
07.2024 - Current

Manager of Operations

Family Business J.Mark Company
07.2024 - 01.2025

Bachelor of Arts - B.A in Communications Studies

University of Dar Es Salaam

High School Diploma -

St Joseph’s Cathedral High School
Matrida Mkisi