Mathayo Kissaro Joseph
Arusha,Tanzania
Summary
Results-oriented Registered Computer Engineer with over five years of experience in security operations within a large industrial environment. Experienced in security administration, contractor coordination, facilities support, performance reporting, security operations, compliance monitoring, and asset management. Proven ability to coordinate service providers, prepare operational reports, maintain administrative records, monitor contractor performance, and support management with data-driven decision making. Proficient in Microsoft Excel, Power BI, SQL, and business reporting with strong organizational, communication, and problem-solving skills.
Overview
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Security Officer / CCTV Systems Administrator
Dangote Cement Limited Tanzania
Mtwara, Mtwara
2020.09 - 2025.10
- Manage and monitor more than 200 IP CCTV cameras across the plant.
- Conduct CCTV investigations and provide evidence for security incidents.
- Analyze security trends and prepare incident reports.
- Support security operations through surveillance technology.
- Coordinate with contracted security companies to improve security performance.
- Monitor access control systems and perimeter security.
- Prepare security performance dashboards and annual reports.
- Key Achievements
- Successfully used CCTV evidence to support multiple theft investigations and asset recovery.
- Produced comprehensive annual security analysis reports for management.
- Improved incident trend analysis through structured reporting.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Patrolled premises regularly, contributing to a safe work environment.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Trained new members of the security team, raising overall team performance levels.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Upheld strict access controls for ensuring building security.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Worked in security control room to continuously monitor CCTV feeds.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
IT support engineer
Kilacha Production and Training Centre
Himo Town., Kilimanjaro
2018.11 - 2019.04
- Diagnose network connectivity faults and apply fixes to restore access promptly.
- Run regular backups to protect data and recover files when required.
- Troubleshoot complex IT infrastructure issues to maintain optimal system performance.
- Install and configure computer hardware components to improve system functionality.
- Solved complex technical problems to ensure optimal performance of IT infrastructure.
- Ensured data protection through regular backups, restoring files as necessary.
- Installed and configured computer hardware components to enhance system functionality.
- Assisted in cost reduction by recommending affordable yet reliable tech equipment for purchase.
- Enhanced overall network performance implementing routine checks and updates.
- Conducted training sessions for staff on new software applications, enhancing their productivity levels.
- Performed root cause analysis on recurring IT issues leading to more permanent solutions being implemented.
- Improved system stability for smoother operations by regularly updating company software.
- Set up user accounts and passwords ensuring secure access to networks and systems.
- Participated in team meetings contributing valuable insights into improving IT processes within the organisation.
- Documented all actions taken during problem resolution providing useful reference material for future troubleshooting efforts.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Managed helpdesk requests effectively reducing downtime experienced by employees.
- Regularly updated antivirus software, preventing potential cyber threats from harming systems or data loss as a result of such attacks.
- Guided and assisted users with technical issues, improving network performance and usability.
Education
Bachelor of Science - Computer Engineering
The University of Dodoma
Tanzania 2014.09 - 2018.10
Skills
- Data analysis and visualization
- SQL and database management
- Microsoft Power BI and Excel
- Technical troubleshooting and support
- Computer networking and security
- Incident investigation and response
- CCTV and IP surveillance systems
- Report writing and dashboard development
- Analytical thinking and problem solving
- Network configuration and management
- CCTV operation knowledge
- Risk assessment capability
- Microsoft office mastery
- Decision-Making under stress
- Property protection capabilities
Certification
- Graduate Engineer
- Engineers Registration Board (ERB), Tanzania. (Engineering Registration Board)
REFEREES
- Phillipo Richard, Mwamanda, Chief Security Officer, Philipo.Mwamanda@DANGOTE.COM, +255 757 113 977, Dangote Cement Plc
- Abraham, Temu, Chief Accountant, temhuabrahah@gmail.com, +255 744 415 111, Kilacha Production and Training Centre
- Innocent, Mollel, Deputy Manager-Electrical Department, Innocent.Mollel@DANGOTE.com, +255 795 674 170, Dangote Cement Plc
PROFESSIONAL STRENGTHS
- Strong analytical mindset
- Excellent communication skills
- Fast learner
- Leadership and teamwork
- Attention to detail
- Report writing
- Problem-solving under pressure
PROFESSIONAL DEVELOPMENT
Knowlegeable in:
- SQL for Data Analysis
- Microsoft Power BI
- Advanced Microsoft Excel
- Data Visualization
- Business Intelligence
Languages
English
Fluent
Swahili
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Affiliations
- Data Analytics and Dashboard Development
- Technology and Artificial Intelligence
- Computer Networking and Hardware Projects
- Cybersecurity and Digital Innovation
- Reading and Continuous Learning.
Timeline
Security Officer / CCTV Systems Administrator
Dangote Cement Limited Tanzania
2020.09 - 2025.10
IT support engineer
Kilacha Production and Training Centre
2018.11 - 2019.04
Bachelor of Science - Computer Engineering
The University of Dodoma
2014.09 - 2018.10