Matale Herbert Sila
Arusha
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
Work History
Store Manager
Dekker Chrysanten -Tanzania
03.2018 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed purchasing, sales, marketing and operations efficiently.
- Mitigated business risks by working closely with staff members and assessing performance.
Procurement Officer
National Health Insurance Fund(NHIF)
05.2017 - 01.2018
- Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
- Reduced costs with meticulous supplier negotiation and strict adherence to budget constraints.
- Improved supplier relationships through regular communication, timely payments, and transparent dealings.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Collaborated cross-functionally to identify opportunities for improving efficiency in purchasing procedures.
Education
Bachelor of Arts - Procurement And Supply Chain Management
University of Iringa
Iringa, Tanzania07.2018
Diploma - Procurement And Material Management
University Of Iringa
Iringa Tanzania 07.2015
Certificate - Basic Technician Certificate in Procurement
Institute of Accountancy Arusha
Arusha, Tanzania12.2012
Ordinary Level Certificate -
Minja Secondary School
Kilimanjaro09.2006
Skills
- Competitor Monitoring
- Report Generation
- Shift Scheduling
- Team Development
- Customer Service Management
- Supply Ordering
- Operations Management
- Store Merchandising
- Risk Management
- Budget Administration
- Retail Inventory Management
- Store Operations
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Store Manager
Dekker Chrysanten -Tanzania
03.2018 - 02.2023
Procurement Officer
National Health Insurance Fund(NHIF)
05.2017 - 01.2018
Bachelor of Arts - Procurement And Supply Chain Management
University of Iringa
Diploma - Procurement And Material Management
University Of Iringa
Certificate - Basic Technician Certificate in Procurement
Institute of Accountancy Arusha
Ordinary Level Certificate -
Minja Secondary School
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