MARY JAMES MYOVELA
MOSHI,MOSHI
Summary
Enthusiastic Sales Intern with knack for resolving issues quickly and improving team workflow. Excel in providing top-notch customer service and troubleshooting technical problems, ensuring smooth operations. Known for fostering positive relationships with colleagues and clients, which enhances overall team performance.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
SALES & SUPPORT INTERN
I&M BANK LTD
MWANZA, NYAMAGANA
2025.06 - Current
- Resolved technical issues to ensure smooth operations.
- Assisted customers face-to-face; established rapport and trust.
- Conducted market research for informed business decisions.
- Handled sensitive data confidentially to uphold privacy standards.
- Expedited problem resolution with close attention to client needs.
- Coordinated promotional events to increase product awareness.
- Prepared detailed monthly reports on sales and marketing activities.
- Managed customer queries, improving overall customer satisfaction rates.
- Improved client relations through prompt and professional follow-ups.
- Participated actively in team meetings, suggesting valuable improvements where necessary.
- Assisted in the development of comprehensive sales pitches for potential clients.
- Enhanced brand visibility by implementing creative marketing strategies.
MARKETING OFFICER
HERITAGE INSURANCE COMPANY
MWANZA, NYAMAGANA
2023.11 - 2024.03
- Fostered strong relationships with key stakeholders for improved collaboration.
- Collaborated with sales team to drive revenue growth.
- Coordinated promotional events, resulting in deeper customer engagement.
- Developed strategic marketing plans to increase brand awareness.
- Cross selling of Insurance Products to clients
HUMAN RESOURCES TRAINEE
TANZANIA RURAL & URBAN ROADS AGENCY (TARURA)
MOSHI, MOSHI
2022.02 - 2022.05
- Assist in carrying performance appraisals to provide constructive feedback.
- Assist to Improved employee training with innovative development program
- Participate initial interviews with prospective employees to assess suitability.
- Assist to oganize internal training sessions to boost skill levels of workforce.
- Assist for streamlined recruitment process for faster candidate selection.
- Assist to administer benefits packages and payroll preparations
Education
Bachelor Degree of Human Resource Management - Human Resource Management
MOSHI COOPERATIVE UNIVERSITY
MOSHI 2020.11 - 2023.12
Advanced Certificate in Secondary Education - Chemistry, Biology and Geography
EDMUNDRICE HIGH SCHOOL
ARUSHA 2018.07 - 2020.02
Certificate in Secondary Education (CSEE) - Science Subjects
St. DORCAS SEMINARY SCHOOL
HAI 2013.01 - 2016.11
Skills
- Tactful complaint handling
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
Languages
English
Fluent
Swahili
Native
Affiliations
- Reading Books
- Learning New Ideas
- Researching
- Public Speaking
Timeline
SALES & SUPPORT INTERN
I&M BANK LTD
2025.06 - Current
MARKETING OFFICER
HERITAGE INSURANCE COMPANY
2023.11 - 2024.03
HUMAN RESOURCES TRAINEE
TANZANIA RURAL & URBAN ROADS AGENCY (TARURA)
2022.02 - 2022.05
Bachelor Degree of Human Resource Management - Human Resource Management
MOSHI COOPERATIVE UNIVERSITY
2020.11 - 2023.12
Advanced Certificate in Secondary Education - Chemistry, Biology and Geography
EDMUNDRICE HIGH SCHOOL
2018.07 - 2020.02
Certificate in Secondary Education (CSEE) - Science Subjects
St. DORCAS SEMINARY SCHOOL
2013.01 - 2016.11