Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales and Marketing Representative
Arusha Sundrise Limited
01.2021 - 08.2023
Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Conducted market research to identify customer needs and preferences.
Developed customized sales presentations for key clients, resulting in increased business partnerships.
Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
Sales Consultant Representative
Standard Chartered Bank
02.2019 - 03.2020
Opening accounts for customers
Collaborated with team members to achieve monthly and quarterly sales targets consistently.
Boosted company reputation through exceptional customer service, resulting in increased repeat business.
Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Sales and Marketing Representative
Mohamed Enterprises Limited
01.2018 - 10.2019
Followed through with leads to close sales over phone, in office and during external consumer engagements.
Expanded market reach by conducting thorough industry research and identifying potential new clients.
Developed customized sales presentations for key clients, resulting in increased business partnerships.
Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Clerk on Tanzania General Election 2015
National Electoral Commission
10.2015 - 10.2015
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Certificate of Education
SILA COLLEGE ARUSHA
Arusha
07.2012
Certificate Of Secondary Education
Sinoni Secondary School
Arusha
10.2011
Skills
Sales Presentations
Objection handling
Social Media Marketing
Cold-calling
Customer Satisfaction
Computer Microsoft Office
Team supervising
Timeline
Sales and Marketing Representative
Arusha Sundrise Limited
01.2021 - 08.2023
Sales Consultant Representative
Standard Chartered Bank
02.2019 - 03.2020
Sales and Marketing Representative
Mohamed Enterprises Limited
01.2018 - 10.2019
Clerk on Tanzania General Election 2015
National Electoral Commission
10.2015 - 10.2015
Certificate of Education
SILA COLLEGE ARUSHA
Certificate Of Secondary Education
Sinoni Secondary School
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