MARY BEATUS MAKONGO
Dar es Salaam,Tanzania
Summary
Accomplished professional with expertise in stakeholder engagement and community relations, specialising in grievance management and social performance. Demonstrates proficiency in livelihood restoration and Resettlement Action Plan (RAP) implementation, ensuring effective conflict resolution and seamless contractor and team coordination. Skilled in monitoring and evaluation, data analysis, and project reporting, utilising advanced data management tools such as Borealis and Kobo Collect. Proficient in Microsoft Excel, Word, PowerPoint, and Teams. Committed to driving impactful social initiatives while pursuing opportunities for career advancement within the field of social performance.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
11
11
years of professional experience
Work history
Livelihood Restoration Coordinator-Reporting
East African Crude Oil Pipeline (EACOP)
2025.01 - 2026.07
- Coordinate implementation of Livelihood Restoration Programme activities across eight regions in Tanzania (Kagera, Geita, Shinyanga, Tabora, Singida, Dodoma, Manyara and Tanga).
- Preparation and Coordination of monthly, quarterly, and annual reporting for livelihood restoration implementation.
- Monitor stakeholder concerns, issues, and grievances reported by field teams and facilitate timely escalation and resolution.
- Coordinate contractors implementing livelihood restoration activities and monitor performance against project commitments.
- Support engagement with Project Affected Households (PAHs), local government authorities, contractors, and community leaders.
- Maintain issue and grievance trackers while analysing trends and recommending corrective actions.
- Prepare dashboards and management reports to support decision-making.
- Support monitoring of vulnerable household assistance programmes.
- Coordinate implementation meetings involving contractors, internal teams, and external stakeholders.
- Successfully coordinated reporting for livelihood restoration activities covering 9,000+ Project Affected Households (PAHs) across multiple operational regions.
- Monitored and coordinated follow-up of community issues and grievances to support timely resolution and maintain positive stakeholder relationships.
- Prepared monthly, quarterly, and annual dashboards used by project leadership to monitor social performance and programme implementation.
Land and Resettlement Coordinator-Reporting
East African Crude Oil Pipeline (EACOP)
2022.08 - 2024.12
- Coordinated monitoring of Resettlement Action Plan implementation across pipeline and priority areas.
- Supported implementation of replacement land acquisition and livelihood restoration programmes.
- Coordinated monitoring of vulnerable Project Affected Persons (PAPs).
- Worked closely with Grievance Coordinators to ensure grievances were accurately recorded, tracked, and reported.
- Supported implementation of RAP commitments in compliance with project requirements and international standards.
- Prepared daily, weekly, and monthly progress reports and management dashboards.
- Coordinated contractors implementing RAP activities and monitored performance.
- Conducted monitoring visits to verify implementation progress and compliance.
- Supported management of compensation documentation and project databases.
- Identified implementation risks and proposed mitigation measures.
- Coordinated multidisciplinary teams, contractors, and government stakeholders to ensure delivery of RAP and Livelihood Restoration commitments.
- Strengthened reporting quality through preparation of accurate dashboards and progress reports.
- Supported implementation of social performance activities in compliance with national legislation and international lender requirements.
Head of Valuation Department / Senior Valuer
Property Market Consult Ltd
2020.01 - 2022.07
- Managed valuation operations across multiple company offices.
- Supervised multidisciplinary teams of valuation professionals.
- Coordinated stakeholder meetings and client engagement.
- Led contract administration and tender preparation.
- Managed quality assurance of valuation reports.
- Maintained relationships with government institutions and private sector clients.
- Negotiated project implementation and service delivery with clients.
Valuation Surveyor
Property Market Consult Ltd
2015.11 - 2020.01
- Participated in numerous valuation and RAP assignments including:
- TANESCO-Shinyanga 150 MW Solar Project RAP (2019-2020)- Project Funded by French Development Agency (AFD).
- ACACIA Gold Mine RAP-Nyamongo, Mara Region
- Ministry of Health Asset Valuation(Dar es Salaam Regional Referral Hospitals)
- YAPI MERKEZ Railway Project
- Completed more than one hundred valuation assignments involving compensation, mortgage, insurance, accounting, and rating purposes.
Field Valuer
Kinondoni Municipal Council
2015.08 - 2015.10
- Conducted property valuation for rating purposes.
- Prepared supplementary valuation rolls.
- Collected and verified property information.
- Assisted municipal valuers with statutory valuation activities.
Education
Bachelor of Science - Land Management and Valuation
Ardhi University
Dar Es SalaamInvestigator - Social
KELVIN TOP - SET
Dar es Salaam - Tanzania 2025.03 - 2029.03
Skills
- Stakeholder Engagement
- Community Relations
- Grievance Management
- Social Performance
- Livelihood Restoration
- Resettlement Action Plan (RAP) Implementation
- Conflict Resolution
- Contractor & Team Coordination
- Monitoring & Evaluation
- Data Analysis
- Project Reporting
- Data management tools (Borealis, Kobo Collect)
- Microsoft Excel, Word, PowerPoint
- Microsoft Teams
Certification
- Occupational Safety and Health Representative Course (OSHA)
- Online Training on Effective Presentations
- Full Registered Valuer Professional Programme
- Character Development Programme
- African Real Estate Society (AFRES) Conference
LANGUAGES
English (Fluent)
Kiswahili (Fluent)
Affiliations
Registered Valuer by Valuers Registration Board of Tanzania
REFEREES
- Abraham, Youze, Land and Social Manager-Tanzania, abraham.youze@eacop.com, +255 (0) 714 535 346, East African Crude Oil Pipeline (EACOP) Ltd, P.O.Box 2319, Dar es Salaam, Tanzania
- Jean Lennock, Senior Social Specialist, Total Energies Headquarters. Jean.lennock@totalenergies.com
- Tereza, Kanyonyi, Administration Manager Africa Region, tereza.kanyonyi@TNC.ORG, +255 (0) 786 436 399, The Nature Conservancy, P.O.Box 13265 Meru Branch, Arusha, Tanzania
Timeline
Investigator - Social
KELVIN TOP - SET
2025.03 - 2029.03
Livelihood Restoration Coordinator-Reporting
East African Crude Oil Pipeline (EACOP)
2025.01 - 2026.07
Land and Resettlement Coordinator-Reporting
East African Crude Oil Pipeline (EACOP)
2022.08 - 2024.12
Head of Valuation Department / Senior Valuer
Property Market Consult Ltd
2020.01 - 2022.07
Valuation Surveyor
Property Market Consult Ltd
2015.11 - 2020.01
Field Valuer
Kinondoni Municipal Council
2015.08 - 2015.10
Bachelor of Science - Land Management and Valuation
Ardhi University