MARTIN NDELWA
DAR ES SALAAM
Summary
I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I have a variety of administrative skills and can work effectively alone or as part of a team. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
8
8
years of professional experience
Work History
BRANCH MANAGER
PLATINUM CREDIT TANZANIA
08.2019 - Current
- Duties of Branch manager
- Ensuring increase in Branch sales.
- Ensuring Sales reps retention - team attrition rate should be less than 15%
- Ensure that there is growth in the branch portfolio.
- Ensure that there is growth in the number of active Sales reps
- Ensure continuous and thorough training of sales reps through E-learning & Team leaders working with the Training Manager.
- Motivation, mentoring and ensuring high energy levels of the teams in all the branches.
- Sales and recruitment target achievement.
- Ensure 95% collection rates in conjunction with report from Sales Reps Portfolio Performance from the Sales Analyst.
- Ensure that Loan rejection rate is below 10% on a monthly basis.
- Timely submission of reports that is sales, tent, cycle plan & Market penetration report and Branch status reports.
- Maintaining Zone inventory/assets according to the existing lists.
- Oversee office operation and administrative functions to ensure compliance.
- Oversee and manage the use of the marketing Van by the driver.
- People management regarding HR issues in the Branch via reports.
SENIOR SALES OFFICER
I&M BANK(T)LIMITED
01.2016 - 07.2019
- Senior Sales duties
- Preparing and presenting proposals to promote the bank’s products, to prospective clients
- Follow up on necessary documents for account openings.
- Carrying out market intelligence to gain an understanding of changes in the market, in consumer needs and to gain information on new entrants (possible opportunities)..
- Negotiation of interest rates on term deposits and foreign currency exchanges
- This involves regular consultation with Head Office –Treasury.
- To provide feedback to senior management on marketing, product management on customer needs.
- Any other job that maybe entrusted by the supervisor from time to time
- Conduct client visits to build a customer relationship and ensure customer satisfaction.
- Ensure quick turnaround time for client for service delivery.
- Ensure all the KYC and AML policy is strictly followed as per the rules of BOT
- Provide support to branch network with regards to account opening
- Respond to client queries
- To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
Education
BANKING AND FINANCE - BANKING AND FINANCE
Institute of Finance Management (IFM)
Dar Es Salaam, Tanzania09.2015
CERTIFICATE IN BANKING AND FINANCE - BANKING AND FINANCE
Institute of Finance Management(IFM)
Dar Es Salaam, Tanzania07.2012
Skills
- Branch Operations Management
- Excellent time management skills
- Attention to Detail
Accomplishments
- Received the Best branch manager of the year Award for performance and recognition for handling the largest portfolio in the company.
Personal Qualifications
- DIPLOMA IN BANKING AND FINANCE
- CERTIFICATE IN BANKING AND FINANCE
- ORDINARY SECONDARY SCHOOL
Currentcontactaddress
P.O BOX 42326, DAR ES SALAAM, TANZANIA
Otherphone
+255 653104418
Activities
- Sports - I love watching soccer, Played soccer in school and college
- Entertainment - Listening to music, watching movies
- Reading book - Journals, prayer books, biographies and travel books.
Othername
MARTIN
Personal Information
- Date of Birth: 03/31/92
- Gender: MALE
- Nationality: TANZANIA
References
- Peter Mwampinyila, MoFas Clearing Company, +255 672921122, petrondelwa@gmail.com
- Ojung Laizer, Alt Channel Banking, I&M Bank Tanzania, +255 673427780, lazier.ojungu@gmail.com
- Anthony Thobias, Platinum Credit Ltd, P.O.BOX 76909, Dar es salaam, 0765888843 / 0677203233, anthony@platinumcredit.co.tz
Languages
English
Native language
Swahili
Proficient
C2
Timeline
BRANCH MANAGER
PLATINUM CREDIT TANZANIA
08.2019 - Current
SENIOR SALES OFFICER
I&M BANK(T)LIMITED
01.2016 - 07.2019
BANKING AND FINANCE - BANKING AND FINANCE
Institute of Finance Management (IFM)
CERTIFICATE IN BANKING AND FINANCE - BANKING AND FINANCE
Institute of Finance Management(IFM)
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