Years of experience
MARTIN MWANAWIMA
IT Specialist
Morogoro, Tanzania
Overview
4
4
4
4
IT certifications
Work History
Zonal IT Associate
Deloitte Consulting (USAID Afya Yangu Southern Zone Programme)
Morogoro
07.2022 - Current
- Troubleshooting computer issues, performing operating system installation, recovery, software installation, patching, updates, printer connectivity and establishing database connectivity across locally networked computers in health facilities supported by the programme across Morogoro and Iringa regions.
- Working with Internet Service Providers in terminating their networks to our various regional offices, configuring public IPs and ensuring acceptable internet service levels are delivered at our regional main offices.
- Perform network configurations including Wi-Fi coverage optimization, website deny lists, port forwarding rules for some internally hosted servers as needed.
- Monitor CPU utilization, memory usage, network utilization and ongoing connections for internally hosted servers to identify any anomalies or bottlenecks.
- Develop batch scripts and PowerShell cmdlets to automate daily IT tasks in windows OS environment.
- Conducting user awareness training for the proper handling of IT equipment and systems to mitigate damages, malware, and phishing campaigns, as well as enforcing the acceptable use policy.
- Develop training materials for users on various aspects of using information technology resources.
- Create user accounts and provide access rights to users of several of the programme's online systems.
- Creating IT needs assessments, performing hardware reallocations, and conducting hardware replacements such as memory and storage media upgrades for computers in health facilities supported by the programme across the regions.
Data Officer
Norplan Tanzania (The Lower Msimbazi Upgrading Project)
Dar Es Salaam
11.2021 - 05.2022
- Designing of mobile questionnaire forms (for use in ODK Collect) to be used to collect information from residents in flood prone areas in Msimbazi before resettlement.
- Setting up ODK application in mobile phones and tablets and loading custom questionnaire forms into these devices ready for use.
- Performing daily backups of questionnaire data submitted from various mobile devices.
- Performing data cleaning, filtering and summarization with Microsoft Excel and presenting them to database manager.
IT Intern
Deloitte Consulting (USAID Boresha Afya Southern Zone Programme)
Dar Es Salaam
04.2021 - 09.2021
- Troubleshooting computer issues, operating system installation, recovery, software installation, patching, updates, printer connectivity and establishing database connectivity across locally networked computers in health facilities supported by the programme in Njombe and Ruvuma.
- Conducting user awareness training for proper handling of IT equipment and systems to mitigate damages, malware, phishing campaigns as well as enforcing acceptable use policy.
- Assisting programme staff at our various regional offices in sorting printer, desktop and mobile device issues.
- Responding to IT tickets, resolving user issues and closing the tickets.
Education
Bachelor of Science - Telecommunications Engineering
University of Dar Es Salaam
Dar Es Salaam09-2020
Certification
ITIL 4 Foundations Certified
CompTIA Security+ Certified
CompTIA Security+ Certified
CompTIA A+ Certified
References
References available upon request.
Timeline
Zonal IT Associate
Deloitte Consulting (USAID Afya Yangu Southern Zone Programme)
07.2022 - Current
Data Officer
Norplan Tanzania (The Lower Msimbazi Upgrading Project)
11.2021 - 05.2022
IT Intern
Deloitte Consulting (USAID Boresha Afya Southern Zone Programme)
04.2021 - 09.2021
Bachelor of Science - Telecommunications Engineering
University of Dar Es Salaam