MARIAM OMARY BAKARI
MOROGORO,TANZANIA
Summary
Experienced in handling complaints procedures with a strong ability to maintain patience and composure in high-pressure environments. Skilled at providing accurate wait times and navigating through crowded spaces, ensuring efficient service delivery. Familiarity with rules of service enhances the ability to meet customer expectations effectively.
Overview
5
5
years of post-secondary education
Work history
Restaurant waiter
MORENA
MOROGORO, TANZANIA
2026.03 - 2026.06
- Perfected the art of upselling beverages and desserts for profit maximisation.
- Managed large group reservations with meticulous attention to detail.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Facilitated table settings and arrangement for optimal space utilisation.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Participated in team training sessions, enhancing overall performance level.
- Promoted daily specials and limited-time offerings to increase sales.
Housekeeping attendant
MORENA HOTEL
MOROGORO, TANZANIA
2026.01 - 2026.03
- Maintained pristine room conditions by thorough cleaning and sanitation.
- Collaborated closely with front desk staff for efficient room allocations.
- Improved room appeal through strategic arrangement of furnishings and decoratives.
- Removed stains from various surfaces, enhancing overall aesthetics.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Ensured spotless bathrooms for better hygiene standards.
Education
CERTIFICATE OF SECONDARY EDUCATION - O-LEVEL
MAFIGA SECONDARY SCHOOL
MOROGORO 2021.01 - 2024.11
Certifacate of Hotel and Tourism Management - Colege
MOUNT ULUGURU COLLEGE OF HOTEL MANAGEMENT AND TOURISM
TANZANIA 2025.01 - 2026.01
Skills
- Handling complaints procedure
- Patience and composure
- Providing accurate wait times
- Navigating through crowded spaces
- Rules of service familiarity
Languages
English
Beginner
KISWAHILI
Fluent
Affiliations
- Basketball, Volleyball, Cricket
Timeline
Restaurant waiter
MORENA
2026.03 - 2026.06
Housekeeping attendant
MORENA HOTEL
2026.01 - 2026.03
Certifacate of Hotel and Tourism Management - Colege
MOUNT ULUGURU COLLEGE OF HOTEL MANAGEMENT AND TOURISM
2025.01 - 2026.01
CERTIFICATE OF SECONDARY EDUCATION - O-LEVEL
MAFIGA SECONDARY SCHOOL
2021.01 - 2024.11