Summary
Overview
Work History
Education
Skills
Languages
Areas Of Competence In Computer
References
Timeline
Generic

Mahmoud Hamid Mahmoud

Kinondoni

Summary

Dynamic professional with 8+ years of diverse experience across IT support, data analysis, and sales & marketing project management. I began my journey as an IT Support Manager where I honed my skills in problem-solving, team leadership, and ensuring seamless technical operations. After five years, I embraced new challenges in Data analysis and Sales Marketing supervision, combining analytical insights with creative strategies to drive business growth. I thrive on collaboration, adaptability, and bridging the gap between technical expertise and business goals to align with brand strategy and objectives..

Overview

9
9
years of professional experience

Work History

Sales & Marketing Supervisor

Tradco International Service Ltd
11.2023 - Current
  • Led a team of 5 to develop the marketing and sales campaigns for NIVEA products.
  • Set sales targets and routes to market for sales representatives.
  • Identify potential of area and ensure effective utilisation.
  • Classify outlets based on the nature of the market (Retail/Wholesale) and purchasing power.
  • Provided training to sales reps on how to overcome difficult market challenges.
  • Set monthly sales KPIs for the team, closely analysing targets through the RFM system to ensure teams achieved goals.
  • Monitored competitors through multi-channel research strategies to best capitalise on market gaps or anticipate changes in customer interests.

Senior Data Analyst

Tradco International Service Ltd
01.2022 - Current
  • Delivered strategic advice in data management to foster business growth.
  • Supervised data security protocols to safeguard sensitive information from unauthorized access.
  • Collaborated with clients to identify data analysis requirements and provided tailored solutions.
  • Generated comprehensive reports summarizing crucial data insights.
  • Oversee data extraction, transformation, and loading processes to ensure consistent accuracy across systems.
  • Analyse large datasets to identify trends, anomalies, and opportunities for business improvement.

Digital Marketing Manager

TSN Supermarket Ltd
01.2018 - 12.2020
  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Design, build and maintain our social media presence
  • Brainstorm new and creative growth strategies
  • Meeting with the sales and marketing team to discuss digital marketing strategies
  • Designing and implementing online marketing strategies across all digital platforms
  • Managing the company's social media platform and web advertising

IT Manager (System Administrator)

TSN Group Co Ltd
01.2016 - 12.2020
  • Set up, optimised, and managed network equipment.
  • Facilitated training sessions for staff on new technologies and software applications, boosting team competencies.
  • Oversaw IT budget, optimising spend, while ensuring availability of essential resources.
  • Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
  • Provided thorough training and guidance on new software, systems, and applications.
  • Facilitated the support of installation, upkeep, and upgrades for different OS including Windows and Linux.
  • Provided technical support to company staff, resolving issues across system applications.

Education

Bachelor of Science - B.Sc Hardware and Networking

Mahatma Gandhi University
2019

Higher National Diploma - Diploma In Hardware & Networking Professional

India Institute Of Hardware Technology
2016

Certificate of Higher Education - Certificate In Hardware & Networking Technology

India Institute Of Hardware Technology
2015

GCSEs - Ordinary Level (CSE)

Babati Secondary School
12.2013

EEDs - Primary Education

Aldersgate Eng Med Primary School
12.2008

Skills

  • Excellent time-management skills
  • Strong troubleshooting skills with software, hardware, and network devices
  • Expert in networking fault diagnostics and troubleshooting, Cisco routers, and Cisco switching configuration technology
  • Data restoring and recovery strategies
  • Multi-channel marketing structure
  • CRM systems usage
  • Retail Management - Merchandising, Distribution and Marketing

Languages

English
Advanced
C1
Swahili
Proficient
C2

Areas Of Competence In Computer

  • Digital Electronic, Computer Maintenance, Linux Administration.
  • Windows 7 Administration, Window Server 2008 Administration
  • Windows Server 2008 Infrastructure Configuring.
  • Windows Server 2008 Active Directory, Configuring.
  • CEH (Certified Ethical Hacking)
  • CCNA (ICND 1 & ICND 2), Internet Security Administration.
  • Data Analysis & Interpretation.
  • Microsoft Power Bi

References

CALVIN BURTON

BUSINESS DEVELOPMENT MANAGER

ABPLUSC CO LTD 

Calvinburton@abplusc.com

Call: +255 746 769 232

FAROUGH BAGHOZAH

CHIEF EXECUTIVE OFFICER

TSN GROUP CO LTD

Farough@tsngroup.co.tz

Call: +255 688 319 452

LUKO GILLAH

IT BUSINESS ANALYST

EMPOWER LIMITED TANZANIA

Gillahluko@empower.co.tz

Call : +255 783 640 052

Timeline

Sales & Marketing Supervisor

Tradco International Service Ltd
11.2023 - Current

Senior Data Analyst

Tradco International Service Ltd
01.2022 - Current

Digital Marketing Manager

TSN Supermarket Ltd
01.2018 - 12.2020

IT Manager (System Administrator)

TSN Group Co Ltd
01.2016 - 12.2020

Higher National Diploma - Diploma In Hardware & Networking Professional

India Institute Of Hardware Technology

Certificate of Higher Education - Certificate In Hardware & Networking Technology

India Institute Of Hardware Technology

GCSEs - Ordinary Level (CSE)

Babati Secondary School

EEDs - Primary Education

Aldersgate Eng Med Primary School

Bachelor of Science - B.Sc Hardware and Networking

Mahatma Gandhi University

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