Mahek Nagar
Dar Es Salaam
Summary
With a background in teaching and customer support, I excel in fostering diverse cultures and teamwork. I'm adept at embracing cultural diversity and eager to expand my horizons further. Ready to contribute to dynamic teams with a passion for education and customer satisfaction.
Overview
5
5
years of professional experience
Work History
ATCL Flight Attendant School
Air Tanzania
03.2024 - Current
- Delved into aerodynamics and aircraft structure fundamentals.
- Explored aeronautical legislation, regulations, and compliance.
- Acquired expertise in aviation terminology, medicine, security, and crew resource management.
Customer Care Representative
Bluechip
01.2023 - 12.2023
- Swiftly and courteously addressing customer inquiries and issues.
- Expert product knowledge for effective problem resolution.
- Ensuring customer satisfaction through professional and prompt complaint resolution.
Supervisor
Alpha Digital Support
12.2021 - 12.2022
- Incharge of the team's performance
- Managing personnel
- Serving as a liaison between employees and management.
Teacher
Memon Pre & Primary school
09.2020 - 12.2021
- Fostering creativity and maintaining a positive atmosphere to inspire students
- Achieving academic year goals
- Collaborated with other teachers to plan interdisciplinary units.
Co Teacher
Little Scholars
08.2020 - 08.2020
- Cultivated creative thinking and motivation
- Went the extra mile to fulfill duties effectively.
- Collaborated with lead teacher to incorporate a positive learning environment.
Co Teacher
First Years Academy
09.2019 - 05.2020
- Fostered parent communication for student success
- Evaluated student work and used diverse teaching strategies, including play
Education
High School Diploma -
Academic International School
07.2019
Languages
Gujarati
First Language
Hindi
Advanced (C1)
C1
English
Proficient (C2)
C2
Swahili
Advanced (C1)
C1
Timeline
ATCL Flight Attendant School
Air Tanzania
03.2024 - Current
Customer Care Representative
Bluechip
01.2023 - 12.2023
Supervisor
Alpha Digital Support
12.2021 - 12.2022
Teacher
Memon Pre & Primary school
09.2020 - 12.2021
Co Teacher
Little Scholars
08.2020 - 08.2020
Co Teacher
First Years Academy
09.2019 - 05.2020
High School Diploma -
Academic International School
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