Travelling
Magesa Lucas
Dar Es Salaam
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Urbancuts Co. Ltd
10.2018 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Introduced new methods, practices, and systems to reduce turnaround time.
Driver
Vin Mart Co. Ltd
07.2014 - 09.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Cargo Agent
Swissport Tanzania Plc
04.2011 - 06.2014
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
- Expedited urgent shipments by prioritizing tasks and collaborating closely with carriers and freight forwarders.
- Implemented and maintained security protocols to safeguard cargo shipments.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Supported supervisors with various administrative tasks, contributing to the overall efficiency and organization of the department.
- Stayed up-to-date on changes in industry regulations, adapting processes accordingly to maintain compliance.
- Enhanced customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
- Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.
- Collaborated with sales representatives to identify upselling opportunities for additional services or products offered by the company.
Education
Swissport Tanzania Plc
Dar Es Salaam 11.2012
Tanzania Education College
Dar Es Salaam 10.2010
Tegeta Secondary School
Dar Es Salaam 11.2006
Kijitonyama Kisiwani Primary School
Dar Es Salaam12.2002
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
- Operations Management
- Cost control and analysis
- Business growth and retention
- Budget Management
- New business launch
- Opportunity Identification
- Customer Service Management
- Teamwork and Collaboration
- Team Leadership
- Desktops, Laptops, and Mobile Devices
- Inventory Tracking and Management
- Scheduling
- Inventory Management
- Schedule Management
- Direct Sales
Interests
Learn new culture
Meet new people & ideas
Reading
Timeline
Small Business Owner
Urbancuts Co. Ltd
10.2018 - Current
Driver
Vin Mart Co. Ltd
07.2014 - 09.2018
Cargo Agent
Swissport Tanzania Plc
04.2011 - 06.2014
Swissport Tanzania Plc
Tanzania Education College
Tegeta Secondary School
Kijitonyama Kisiwani Primary School
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