Lyidia Julius Gamba

• Identifying new business opportunities for the company through preparation and submission of EOI and Request for Proposal for different business opportunities
• Educating the clients about our business our services, and solutions, showcasing how they align with their requirements and contribute to their objectives
• Performing Business Valuations and detailed business analysis
• Preparation of Business plans to clients
• Analyzing trends in financial performance to identify areas for improvement
• Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards
• Analyzing financial data and performing financial modelling
• Performing market research, understanding the competitive landscape and trends of our clients and recommend action after analyzing and interpreting data
• Conducting monthly reviews of trend and status of customers as well as the department
• Performing Know Your Client (KYC) and Anti Money Laundering (AML), World Checks and International Relationship Check (IRC) to our potential clients before on-boarding them for our services as a part of risk management process
• Conducting research into industry-specific market conditions and competitor analysis
• Assessing potential risks associated with new investments or acquisitions
• Drafting presentations summarizing key findings from financial analyses.

· Developing and sustaining long-lasting relationships with customers.

· Calling potential customers to explain company products and encourage purchases.

· Answering customers' questions and escalating complex issues.

· Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.

· Answered customers' questions and escalating complex issues to the relevant departments as required.

· Maximized sales referral opportunities by working with customer service colleagues.

· Attended different corporate event in order to implement marketing campaigns to win new clients to sell company’s products and services to the specified target customers/segments and meet company’s sales targets

· Informed product developers of possible product improvements and changes to ensure that company products meet current market needs

· Analyzed competitors' products to determine product features, benefits, shortfalls, and market success

· Researched the industry trend and providing advice, strategy for new clients.

· Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.

· Prepared presentations, proposals and sales contracts for existing and potential accounts.

• Assisted to sell bank’s products to the targeted customers/segments and meet monthly sales targets
• Contacted potential customers and convince them about the bank’s product offerings
• Ensured that prospects are clearly communicated about the bank charges/terms and conditions
• Ensured “Know Your Customer” requirements as prescribed by the bank are duly adhered to
• Implemented data confidentiality and secrecy norms of the bank are adhered to
• Acted as the main point of contact for the bank’s clients, addressing their inquiries, concerns, and requests promptly and professionally
• Worked closely with customer service teams, responding to complex servicing requests and complaints for customers
• Assisted customers in opening new accounts and resolving any queries or issues they had
• Collaborated with internal teams such as marketing, sales, operations, risk management and compliance to maximize customer satisfaction levels
• Ensured all regulatory requirements were met when dealing with clients' investments and transactions
• Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.

· Reconciliation of transaction between SAP AND T-24 daily, weekly, or monthly

· Recorded and processed summary of staff imprest and per diem's

· Managed accounts receivable and payable processes while ensuring accurate recording of transactions in the general ledger system.

· Coordinated audits with both internal and external auditors to ensure accuracy of financial statements.

· Payment of vendor’s invoices through SAP

· Preparation and submission of statutory payment monthly bases i.e V.AT, Stamp and excise duty, NSSF

· Recorded and managed petty cash amount from different branches

· Posted daily accounts in T-24 accounting system

· Preparation and submission of weekly and monthly reports.

• Reconciliation of oracle accounting system with company’s bank statements
• Allocation of company’s receipts account in respect with Clients invoice
• Identification of accounting errors while updating the information to oracle system
• Preparation of reports on weekly task performed.

• Creating marketing campaigns and internal marketing programme
• Conducting seminars concerning company’s product and services
• Contributing to periodic sales and marketing targets Preparation of weekly reports concerning weekly goals
• Coordinated email campaigns using automated software platforms
• Developed creative concepts for advertising campaigns across multiple channels
• Engaged with customers through social media platforms including Facebook, Twitter, Instagram
• Collaborated with team to forecast based on sales and product profitability