Summary
Overview
Work History
Education
Skills
Languages
CERTIFICATION.
Social media Links.
Timeline
Generic
LUHANYA FRANCIS HANGALU

LUHANYA FRANCIS HANGALU

Daresalaam ,Tanzania

Summary

Social protection expert, experienced in administration management, and human resource management issues with degree of science in social protection from Institute of Finance Management, with consecutive 3+ years of field practice on labor laws and administration issues. Also, have a strong belief and motivated in growth through my leadershipability, learning, coaching, and excelling in the role. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.

Organized Crew Trainer with 3+ years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.

Overview

7
7
years of professional experience

Work History

Becoming Intercul Diversity Ambassadors Coordinato

Collaborative events between IFM & H-BRS University of Applied Science in Bonn
Daresalaam & Bonn , Tanzania & Germany
10.2022 - Current
  • Assisted in employee recruitment, hiring and interview processes.
  • Developed employee orientation and training programs for new hires.
  • Scheduled meetings with employees to address concerns and grievances.

•Assisting employees in moderating the program events.

  • Attended conferences, workshops and special events to recruit qualified candidates for company.

Chairman of YUNA-IFM Chapter

Youth of United Nations Tanzania
Daresalaam , Tanzania
10.2022 - 09.2023
  • Strengthened member bonds by leading well-orchestrated gatherings and special events.
  • Integrated each member into group by assigning specific roles.
  • Supervised aspects of club's needs and objectives by developing and overseeing committees.
  • Outperformed membership growth projections by [Number]% through application of creative promotional plans.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Signed and approved budgets for new funding and program initiatives.

Coordinator

Maendeleo Talk Forum
Daresalaam , Tanzania
05.2022 - 07.2023
  • Enhanced performance through collaboration with diverse teams.
  • Maintained records of customer needs and preferences.
  • Planned and managed operations to achieve objectives within budgets.
  • Organized teams and resources to optimize timely deliverables.

Sales and Marketing Ambassador

NBC-IFM grounds
Daresalaam , Tanzania
10.2021 - 11.2022
  • Collaborated with customers to provide customized services to meet specific needs.
  • Developed and implemented attractive deals and marketing strategies with permission of sales manager that improved sales 30% compared to other years
  • Increased brand awareness by 75% across 13000+ in an institution
  • Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
  • Developed and monitored targeted market plans to achieve marketing objectives.
  • Generated sales and exposure by providing relevant product information.
  • Assisted teams with aligning marketing strategies and objectives based on data-driven insights.

Filled Training

NBC Bank
Daresalaam , Tanzania
07.2022 - 10.2022
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.

Member of Student Representatives in University Pa

IFM-So
Daresalaam , Tanzania
05.2021 - 07.2022
  • Created special events to highlight program to prospective students and families.
  • Resolved various situations to cultivate strong student and parent relationships.
  • Monitored and evaluated performance of school employees.
  • Collaborated with various departments to support and establish programs, lessons and student activities.
  • Enforced school rules for attendance, discipline and honesty.

Faculty Representative

IFM-So
Daresalaam , Tanzania
05.2021 - 06.2022
  • Used exams, quizzes and projects to assess how well students grasped learning material and concepts.
  • Maintained student engagement through creative subject delivery and learning activities.
  • Encouraged students to actively participate in class through positive reinforcement and engagement techniques.
  • Participated in continuing development and training to bolster professional teaching skills.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.

Field Training

Macree Insurance Brokers
Daresalaam , Tanzania
07.2021 - 09.2021
  • Reviewed lesson plans and adjusted lessons.
  • Provided prisoner transport services.
  • Determined training needs and developed related classes.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Collaborated with fellow team members to manage large volume of claims.

Student President

Student Organization
Njombe , Tanzania
09.2018 - 06.2019
  • Volunteered and served at school and council events.
  • Scheduled meetings with council members, students and teachers.
  • Liaised between student body and council members.
  • Represented student body at district and civic events.
  • Created and organized campaign materials, spoke publicly and engaged students to earn votes.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.

Education

Bachelor of Science - Social Protection

Institute Of Finance Management (IFM)
Daresalaam, Tanzania
11.2023

Aldersgate High School
Babati, Manyara
09.2020

Ordinary Level

Kanda Secondary School
Sumbawanga, Rukwa
11.2017

Some College (No Degree) - Social And Cultural Diversity

Hochschule Bonn-Rhein-Sieg
Sankt Augustin-Bonn, Germany

Skills

  • Sales Expertise
  • Active Listening
  • Learning Platforms
  • Coaching and Mentoring
  • Team Leadership and Supervision
  • Customer Service
  • Mentorship
  • Team Building
  • Conflict Resolution Techniques
  • Background in Insurance
  • Microsoft Office
  • Policy Analysis
  • Decision-Making
  • Critical Thinking
  • Community Outreach Expert
  • Public Speaking
  • Education Support

Languages

Swahili
First Language
English
Upper Intermediate
B2

CERTIFICATION.

  • Chairman of YUNA IFM and member of YUNA Tanzania
  • Becoming Intercultural Diversity Ambassadors.
  • Member & Coordinator of Maendeleo Talk Forum IFM.
  • Member of Tanzania Movement of Cathoric Student (TMCS)-IFM Family & TYCS
  • Member of Ewura CCC Club-Kanda
  • Mulika Tanzania Participation Certificate in JIKWAMUE Youth Camp 2023
  • IFMso StudendntRepresentative Certificate
  • Charity membership certificate award (IFM Charity 2022)
  • Daresalaam Assembly certificate participation

Social media Links.

Instagram: https://instagram.com/francis_luhanya?igshid=OGQ5ZDc2ODk2ZA==

Timeline

Becoming Intercul Diversity Ambassadors Coordinato

Collaborative events between IFM & H-BRS University of Applied Science in Bonn
10.2022 - Current

Chairman of YUNA-IFM Chapter

Youth of United Nations Tanzania
10.2022 - 09.2023

Filled Training

NBC Bank
07.2022 - 10.2022

Coordinator

Maendeleo Talk Forum
05.2022 - 07.2023

Sales and Marketing Ambassador

NBC-IFM grounds
10.2021 - 11.2022

Field Training

Macree Insurance Brokers
07.2021 - 09.2021

Member of Student Representatives in University Pa

IFM-So
05.2021 - 07.2022

Faculty Representative

IFM-So
05.2021 - 06.2022

Student President

Student Organization
09.2018 - 06.2019

Bachelor of Science - Social Protection

Institute Of Finance Management (IFM)

Aldersgate High School

Ordinary Level

Kanda Secondary School

Some College (No Degree) - Social And Cultural Diversity

Hochschule Bonn-Rhein-Sieg
LUHANYA FRANCIS HANGALU