Summary
Overview
Work history
Education
Skills
PERSONAL INFORMATION
Affiliations
Accomplishments
Certification
REFEREES
DECLARATION
SIGNARURE
Timeline
Generic
Ludovica Evarist Ntobbi

Ludovica Evarist Ntobbi

Dar-es-salaam,TANZANIA

Summary

  • Specialising in financial transactions within fast-paced banking environments. Possess comprehensive knowledge of banking procedures and cash handling protocols. Combine customer service skills with numerical accuracy to deliver seamless and efficient banking experiences.
  • Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
  • Adaptable and highly motivated, possessing strong communication and cultural awareness skills, essential in English(Certification from the British council 10.06.2019- 12.07.2019)and Swahili Demonstrates proficiency in multilingual environments and excellent attention to detail. Committed to delivering accurate and nuanced translations, ensuring meaningful impact.

Overview

1
1
year of professional experience
18
18
years of post-secondary education
1
1
Certification

Work history

Customer service intern

CRDB BANK
MLIMANI CITY, DAR ES SAALAM
2024.04 - 2024.11
  • Managed schedules to optimise daily workflow.
  • Assisted in budget planning to ensure fiscal responsibility.
  • Processed sales and payments accurately to ensure seamless transactions.
  • Delivered high-quality service with attention to detail and professionalism.
  • Followed company guidelines to ensure consistent quality of service.
  • Adapted quickly to product changes or updates, resulting in minimal disruption to service.
  • Maintained working knowledge of available products and services.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Met daily targets by efficiently managing workload within set timelines.

Bank cashier intern

CRDBBANK
Dar es Salaam, Dar es Salaam Region
2024.04 - 2024.11
  • Enhanced customer satisfaction by providing excellent service.
  • Verified cheques, ensuring error-free transactions.
  • Conducted end-of-day reconciliation, ensuring financial accuracy.
  • Maintained confidentiality to ensure client trust.
  • Processed bank transfers accurately to avoid discrepancies.
  • Improved efficiency with accurate money counting.
  • Cross-sold bank products to meet customer needs.

Education

Bachelor degree - Arts in Economics

University of Dar es salaam
Dar es Salaam, Dar es Salaam Region
2019.10 - 2022.10

A-Levels - HGE

St Joseph Cathedral High School
Dar es Salaam, Dar es Salaam Region
2017.05 - 2019.05

GCSEs - ARTS

St Joseph Millennium Secondary School
Dar es Salaam, Dar es Salaam Region
2013.01 - 2016.11

PRIMARY EDUCATION -

HAZINA INTERNATIONAL SCHOOL
Dar es Salaam, Dar es Salaam Region
2010.01 - 2012.12

PRIMARY EDUCATION -

MWL JULIUS KAMBARAGE NYERERE PRIMARY SCHOOL
Dar es Salaam, Dar es Salaam Region
2004.01 - 2009.12

Skills

  • Computer skills (Microsoft word, excel, PowerPoint,)
  • Communication (presentation, writing), Leadership and supervisory skills
  • Knowledge on accounting management
  • Knowledge on customer services management
  • Knowledge on how to open banking accounts
  • Foreign currency exchange knowledge
  • Effective multitasking
  • Managing queues efficiently
  • Technological awareness
  • Electronic funds transfers knowledge

PERSONAL INFORMATION

English
Proficient (C2)
Swahili
Proficient (C2)

Affiliations

  • Read novels
  • Watching documentaries
  • Swimming
  • Participating in Youth developing and supporting Groups

Accomplishments

    Awarded Leadership certificate at St Joseph millennium from 2014- 2015

Certification

Certificate of appreciation from the Dar Es Salaam University Economics Association (DUEA) 2019-2022

REFEREES

Ms Veronica M Biswalo 

0717037914

verobiswalo527@gmail.com

PricewaterhouseCoopers(PwC Tanzania)

Assurance Senior Associate

Dar Es Salaam

 

 Aneth A Kato

 Delainey D Luwanga  

DECLARATION

I Ludovica Evarist Ntobbi declare that all the given information is true to the best of my knowledge

SIGNARURE

.................................

Timeline

Customer service intern

CRDB BANK
2024.04 - 2024.11

Bank cashier intern

CRDBBANK
2024.04 - 2024.11

Bachelor degree - Arts in Economics

University of Dar es salaam
2019.10 - 2022.10

A-Levels - HGE

St Joseph Cathedral High School
2017.05 - 2019.05

GCSEs - ARTS

St Joseph Millennium Secondary School
2013.01 - 2016.11

PRIMARY EDUCATION -

HAZINA INTERNATIONAL SCHOOL
2010.01 - 2012.12

PRIMARY EDUCATION -

MWL JULIUS KAMBARAGE NYERERE PRIMARY SCHOOL
2004.01 - 2009.12
Ludovica Evarist Ntobbi