Lucas Mayanga
IT Technician
Dar Es Alaam
Summary
Reliable IT Technician confirms resolution of assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates well with both technical and non-technical personnel and customers.
Overview
1
1
year of professional experience
Work History
IT Technician
Mt. Teresa Benedicta Wa Msalaba
Dar Es Salaam
02.2022 - Current
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Education
Computing And IT
University Of Dar Es Salaam Computing Centre
Dar Es SalaamCertificate - Basic Technician Certificate in Computing And InfoTechnology
Jordan University College
Morogoro11.2021
Primary Education -
Kihonda Primary School
Morogoro09.2013
Skills
- Hardware and Software Repair
- Help Desk Support
- Tracking and Documentation
- Data Backups
- Application Configuration
- Software Management
- Hardware Installation
- User Support
Timeline
IT Technician
Mt. Teresa Benedicta Wa Msalaba
02.2022 - Current
Computing And IT
University Of Dar Es Salaam Computing Centre
Certificate - Basic Technician Certificate in Computing And InfoTechnology
Jordan University College
Primary Education -
Kihonda Primary School
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