Assistant HR
Dar-es-salaam Water Supply and Sewerage Authority (DAWASA)
06.2022 - 08.2022
- Developed strong written and verbal communication skills.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Updated and maintained employee records to respond quickly to requests for information.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Administered employee benefits programs and assisted with open enrollment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
