Living Leonard Munishi

• Developed and implemented marketing strategies to boost brand visibility.
• Managed sales team performance through training and support initiatives.
• Analyzed market trends to identify new business opportunities for growth.
• Collaborated with product development teams to align offerings with customer needs.
• Coordinated promotional campaigns across multiple channels for maximum reach.
• Oversaw budget allocation for marketing activities and sales initiatives.
• Built relationships with key clients to enhance customer loyalty and retention.
• Conducted competitor analysis to inform strategic planning and decision-making.
• Maintained relationships with existing clients by ensuring their needs are met on time.
• Managed a team of sales representatives by providing guidance, training, and support when needed.
• Analyzed competitor activities in the market and identified opportunities for growth.
• Conducted market research to understand customer needs and preferences.
• Monitored customer satisfaction levels through surveys and feedback mechanisms.
• Coordinated with marketing team to create effective campaigns for products or services.
• Developed and implemented sales strategies to target potential customers.
• Directed and coordinated products, services and sales activities.
• Resolved customer complaints regarding sales and service.
• Coordinated Daily Field Reports (DFRs) and distributed to clients.
• Used change methodologies to increase sales and led projects for increased productivity.
• Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
• Conducted market research and reported on competitors.
• Developed and implemented effective sales strategies to increase market share.
• Analyzed market trends to identify new business opportunities.
• Created and managed budgets for sales and marketing initiatives.
• Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.

• Engaged customers to understand needs and provide tailored product solutions.
• Conducted product demonstrations to showcase features and benefits effectively.
• Managed customer accounts to ensure high levels of satisfaction and retention.
• Collaborated with marketing teams to develop promotional materials and campaigns.
• Utilized CRM systems to track sales activities and customer interactions efficiently.
• Trained new sales representatives on product knowledge and sales techniques.
• Attended trade shows to network with potential clients and industry partners.
• Resolved customer inquiries and complaints promptly to maintain positive relationships.
• Developed key customer relationships to increase sales.
• Answered inquiries from prospective customers regarding features of products and services offered.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Generated new sales leads through cold calling and networking activities.
• Maintained accurate records of all sales and prospecting activities.
• Analyzed customer feedback to improve products and services.
• Performed regular follow-ups with prospects to close deals in a timely manner.
• Negotiated pricing contracts with customers to maximize profits.
• Provided technical support for customers using the company's products or services.
• Created detailed reports on daily, weekly, and monthly sales activity.
• Reviewed monthly performance against targets set by management team.
• Researched competitors' products, prices, and sales techniques.
• Identified opportunities for cross-selling additional products and services.
• Organized client visits, presentations, product demonstrations and trade shows.
• Managed inventory levels by ordering sufficient stock for each account.
• Coordinated with other departments to ensure timely delivery of orders.
• Collaborated with marketing team to create promotional materials for products and services.
• Set up meetings with potential clients and listened to their wishes and concerns.
• Identified areas of improvement in existing processes and implemented solutions accordingly.
• Negotiated deals and handled complaints or objections.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.
• Greeted and assisted customers to foster positive experiences.
• Conducted market research to identify selling possibilities and evaluate customer needs.
• Maximized sales by keeping areas tidy, fully stocked and correctly priced.
• Operated register, handled cash and processed credit card transactions.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Replenished and arranged items to maintain appearance.
• Reset store displays for special events and seasonal merchandise changes.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
• Analyzed sales space capacities based on system parameters, securing high stock availability.
• Reduced process lags by training employees on best practices and protocols.
• Developed and maintained relationships with existing clients to ensure customer satisfaction.
• Developed and maintained relationships with customers to ensure repeat business.
• Developed and maintained relationships with key clients to ensure repeat business.
• Analyzed market trends to identify potential sales opportunities.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Performed market research to identify potential sales opportunities.
• Prepared and delivered appropriate presentations on products and services.
• Conducted market research to identify selling possibilities and evaluated customer needs actively.
• Identified customer needs by asking questions and advising on best solutions.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

• Ensure product availability in the market
• Ensure product visibility in the market
• Ensure price adherence in the market
• Conducting Bar promotion activities to create product awareness
• To recruit and Maintain new customers during Market visit
• Meeting or exceeding the target planned every month
• Preparing monthly and weekly report
• Visiting clients to evaluate needs or promote product and service
• Obtaining orders and push direct sales to customers
• Sales presentation quarterly and annual

• Trained new team members on company protocols and project requirements thoroughly.
• Communicated effectively with team members regarding project expectations and deadlines.
• Provided technical guidance to staff members when required during the course of a project's execution.
• Oversaw day-to-day operations related to assigned projects in order to ensure smooth workflow processes.
• Kept project teams on-task with proactive control of budgets, schedules and scopes.
• Maintained records of project progress including task completion status reports, financial tracking documents.
• Identified manpower, equipment and resource needs for field projects.
• Prepared detailed reports outlining various aspects of a given project such as cost analysis or performance metrics.
• Identified potential issues that may impact the successful completion of a project and devised solutions as needed.
• Established key issues in need of resolution and project performance metrics to set planning objectives.
• Negotiated with project stakeholders or suppliers to obtain resources or materials.

Some of projects supervised with positive impacts include.

• Ndovu Golden Experience
• Valeur Activations
• Ndovu Confidence
• Safar Lager National pool
• Safar lager higher learning pool competition
• Share a coke campaign
• Club 07 Q1 Activations
• Castle lite activations
• Castle lager perfect 6
• TCC Brand Activation in retails shops and HORECA

• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked with cross-functional teams to achieve goals.
• Exceeded customer satisfaction by finding creative solutions to problems.