Summary
Overview
Work History
Education
Skills
Languages
ENTREPRENEUR
SELF EMPLOYED NANNY
References
Timeline
Generic
LISANANDERA MBISE

LISANANDERA MBISE

DAR ES SALAAM

Summary

A dedicated and proactive administrative professional with extensive experience in customer service, claims processing, and office management. Seeking an admin role to leverage my strong organizational skills, executive support expertise, and ability to work independently in a virtual environment. Highly proficient in tools like micro-teams, calendar management, Google Meet, and data collection portals, enabling seamless communication and project coordination across the company's growth.

Overview

7
7
years of professional experience

Work History

Data Entry & Record Management Assistant

jubilee insurance
Dar Es Salaam
03.2023 - 02.2025
  • Maintained confidentiality of sensitive information, adhering to data protection laws.
  • Handled confidential information with discretion and maintained organized filing systems.
  • Coordinated office activities such as ordering supplies, managing mail distribution, scheduling repairs.
  • Organized and maintained filing systems, ensuring accuracy and confidentiality of information.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Upheld high standards of customer services by responding to inquiries, needs and problems.
  • Collaborated with other departments such as marketing, sales, and IT to ensure successful resolution of complex problems.

MARKETING & ADMINISTRATION OFFICER

KIMFORT ENGINEERING LTD
DAR ES SALAAM
02.2022 - 02.2023
  • Managed travel arrangements and accommodations for executive staff and visiting clients.
  • Produced detailed minutes of meetings for circulation to relevant personnel.
  • Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
  • Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
  • Managed projects in alignment with time, budget and quality requirements.
  • Provided assistance with organising corporate events such as training seminars or trade shows.

SALES & CUSTOMER SERVICE AGENT

HABPAP Enterprises
DAR ES SALAAM
01.2019 - 11.2020
  • Provided exceptional service that reflected restaurant standards and core values.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Assisted in menu planning and pricing based on customer feedback and sales trends.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Mentored junior team members and managed employee relationships.

Front Office Receptionist

IMPERIAL HOTELS & APARTMENTS
DAR ES SALAAM
03.2018 - 06.2019
  • Provided excellent customer service by responding promptly to inquiries and requests from clients, customers in person or via telephone, email.
  • Monitored and ordered office supplies, ensuring adequate stock levels.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Created and managed digital and physical filing systems for records, correspondence, and other material.
  • Handled confidential information with discretion and integrity.

Education

Diploma - Human Resources Management

TANZANIA INSTITUTE OF ACCOUNTANCY
TANZANIA
11-2018

ADVANCED LEVEL - H.K.L

KIBOSHO GIRLS SEC. SCHOOL
KILIMANJARO, TANZANIA
05-2016

Skills

  • Data entry
  • Record management
  • Office coordination
  • Project management
  • Financial documentation
  • Travel arrangements
  • Customer service
  • Attention to detail
  • Effective communication
  • Executive support
  • Adaptability and independence

Languages

Swahili
First Language
English
Advanced (C1)
C1

ENTREPRENEUR

  • I am an experienced entrepreneur with five years of expertise in selling quality home essentials. In addition to offering a range of products, I specialize in second-hand furniture, providing affordable options for home improvement. I also handle deliveries to ensure customers receive their orders promptly and efficiently, building lasting relationships with clients through reliable service and commitment to quality.

SELF EMPLOYED NANNY

  • I am the founder of NANNY TZ, a dedicated babysitting and nanny service designed to support busy parents by providing reliable childcare for children aged 1 and above Operating from Monday to Friday (7 AM to 6 PM) with affordable rates, I ensure a safe and nurturing environment while also handling household tasks such as cleaning and meal preparations My goal is to offer parents peace of mind by delivering high-quality personalized care for their little ones.

References

References available upon request.

Timeline

Data Entry & Record Management Assistant

jubilee insurance
03.2023 - 02.2025

MARKETING & ADMINISTRATION OFFICER

KIMFORT ENGINEERING LTD
02.2022 - 02.2023

SALES & CUSTOMER SERVICE AGENT

HABPAP Enterprises
01.2019 - 11.2020

Front Office Receptionist

IMPERIAL HOTELS & APARTMENTS
03.2018 - 06.2019

Diploma - Human Resources Management

TANZANIA INSTITUTE OF ACCOUNTANCY

ADVANCED LEVEL - H.K.L

KIBOSHO GIRLS SEC. SCHOOL

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