Linda Byaba

Corporate Affairs

• Develop and implement appropriate Corporate Affairs strategies, programmes, and policies for all stakeholders to achieve positive image & brand.
• Develop and implement crisis management strategies to alleviate crisis situations and maintain positive reputation.
• Manage all internal and external communications.
• Manage and implement change initiatives to achieve desired business plans and culture.

Additional role to customer service and planning.

Sales

• Overall responsibility for achievement of Monthly and Annual sales target (Volume & TO)
• Responsibility for monthly and annual Sales volume and price forecasting.
• Responsibility for on time and in full sales delivery to customers (SOTIF)
• Overall responsibility for sales metrics and reporting

Planning

• Overall responsibility for companywide GL crop forecast planning
• Responsibility for Weekly, monthly and annual production planning
• Overall responsibility for planning metrics and reporting

Inventory

• Overall responsibility for companywide inventory management (Consignment & regular stock items)
• Ensuring checks and controls in place for stocks issuance
• Overall responsibility for inventory metrics and reporting.

Logistics

• Overall responsibility for logistics operations within UTT (Transport of made Tea, Greenleaf and goods)
• Responsibility for all transport contractor management within UTT.

Other Accountabilities

• Support to procurement in sourcing and delivery of stocks
• Support to Quality in tasting & customer management
• Support to factories and fields in production planning

Budgeting & forecasts

• Do the unit forecasting in line with the daily operations requirements and manage expenditure accordingly.
• Carry out variance analysis of unit budgets versus actual expenditure and investigate adverse variances and take corrective action.
• Partner with Finance to facilitate monthly sales projections and conversions

People Management

• Responsible for welfare of employees in the department.
• Implement the Company personnel policies, CBA and labour laws at all times
• Manage industrial / Employee relations in the unit
• Ensure provision of adequate Housing, Security, water, recreation and general discipline for all employees.
• In consultation with HR department, plan and fulfill the training needs for all direct reports, graded staff and unit employees to develop them to meet the present and future needs of the business (SHE, FQA, SOP etc).
• Develop and Implement modular training for all the personnel to attain the required level of proficiency in their roles
• Authorize the monthly establishment/personnel requirements for the unit.
• Develop work plan targets and agree execution with staff (Daily, weekly, quarterly and annual).
• Develop Personnel development Plans and Carry out appraisals feedback on staff(HR)
• Develop and implement staff coaching programs.
• Handle all industrial relations and disciplinary issues within the unit.

• Optimized marketing budgets by monitoring campaign performance and adjusting tactics accordingly.
• Boosted sales performance through the creation of engaging promotional materials and sales presentations.
• Organized trade shows and events to showcase our products, expanding industry presence and generating valuable leads.
• Monitored trends in social media, industry, and competitive landscape to create new material.
• Supported sales team members through regular training on product updates, messaging, and value propositions to increase their effectiveness in selling our solutions.
• Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
• Monitored social media questions and comments and appropriately responded.
• Researched and evaluated potential new markets and products.
• Launched new products successfully by coordinating with agrosales teams for seamless execution.
• Designed and implemented advertising and public relations activities.

• Compiled and analyzed data to determine approaches to improve sales and performance.
• Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Generated new business with marketing initiatives and strategic plans.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked well in a team setting, providing support and guidance.
• Acted as a team leader in group projects, delegating tasks and providing feedback.