Lilian Jonas Michael
DAR ES SALAAM,TANZANIA
Summary
Dedicated and organized Operations Manager and effective leader with over four years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in customer satisfaction, management and process improvement. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organization. Applies strong analytical and critical thinking skills to solve complex operational problems. Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organizational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
4
4
years of professional experience
Work History
Operational Manager
Lyawere Company Limited
Dar es Salaam, Dar es Salaam Region
07.2019 - 09.2023
- Control all fuel and Cash distribution to whole fleet drivers and workers.
- Managing posting( Expenses )of all routes to SAP system and creating reports for forecast on daily basis.
- Ensuring all trucks to be en route, Sharing position of trucks to all customer by automated smart sheet report , To ensure customer satisfaction.
- Conducting all time to time communication with drivers and maintaining tracking from Fleet truck system.
- Document collection, sharing and keeping ( for future use) to customers and finance department.
- Ensure invoicing has be made for all operated and shared documents , Alongside alerting customer that overdue .
- Developed, recommended and implemented strategies to improve employee work quality and speed.
Intern
ZOLA POWER
Geita, Tanzania
06.2017 - 08.2017
- Monitored stock to maintain consistent supply for inventory.
- Attended meetings and recorded minutes to maintain proper documentation.
- Participated in training and seminars to enhance skills and promote growth.
- Assisted in formulating expenditure reports to submit to manager.
- Communicated with customers regarding products and services to raise brand awareness.
- Developed social media presence and monitored activity to increase followers.
Education
Bachelor degree in Logistics and Transport - Logistics and Transport
National Institute of Transport (NIT)
Dar es Salaam, Dar es Salaam Region 10.2016 - 10.2019
ACSEE - ARTS
Nyakahura Secondary School
Biharamulo, Kagera /2014 - /2016
Certificate of Secondary Education - Arts And Science
Taqwa Secondary School
Mwanza /2012 - /2013
Primary Education -
Bwiru Primary School
Mwanza /2005 - /2009
Nursery and Medium education -
New Hellen Medium School
Nyakato,Mwanza /2003 - /2005
Skills
- Freight and logistics expertise
Competence on transport business , managing the process from both customer (Internal and external )find areas of improvement within the supply chain and ensure the better operations accurately
- High-pressure environments
As to operational on logistics , handling pressure can simplify and make work going , being present, positive reinforcement and visualize the worse scenarios
- Financial and cash flow analyses
Operating fleet cash on fuel, allowances and additional expenses ,
to be maintained and analyses to help on cost saving and reimbursements to keep operation going and avoid unwanted delays
- Solutions development
Problem solving been developed day to day on the carriers as operation taking place using the best way possible as per company's and employee strategies
- Communication improvements
Basically both internal and external customers,workers and guests interaction are prioritized simplify as habit as business oriented ,this can easily develop many essential criteria to business
Languages
English
Fluent
Swahili
Fluent
Timeline
Operational Manager
Lyawere Company Limited
07.2019 - 09.2023
Intern
ZOLA POWER
06.2017 - 08.2017
Bachelor degree in Logistics and Transport - Logistics and Transport
National Institute of Transport (NIT)
10.2016 - 10.2019
ACSEE - ARTS
Nyakahura Secondary School
/2014 - /2016
Certificate of Secondary Education - Arts And Science
Taqwa Secondary School
/2012 - /2013
Primary Education -
Bwiru Primary School
/2005 - /2009
Nursery and Medium education -
New Hellen Medium School
/2003 - /2005
Similar Profiles
Patrick ManyanzaPatrick Manyanza
Group Managing Director at Lyawere Company LimitedGroup Managing Director at Lyawere Company Limited
Doscar KiizaDoscar Kiiza
Workshop Supervisor at Lyawere Company LtdWorkshop Supervisor at Lyawere Company Ltd
Mohsen SadakaMohsen Sadaka
Lead Electrical Engineer at Huta Hegerfeld Limited - First Fix Company LimitedLead Electrical Engineer at Huta Hegerfeld Limited - First Fix Company Limited