Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
Leo Leo

Leo Leo

Zanzibar

Summary

I have 10 years of experience as a NOC technician with a strong background of 20 years of experience in electrical networking, telecommunication, and radio frequency (RF). Very flexible, multi-tasking with priorities, and working independently. Excellent communication and analytical skills proficient ability to deal with customers and resolve their issues. I am now looking for a new and challenging position that will best use my existing skills and experience and further my development. Network Technician experienced in LAN/WAN design, installation, and management in all environments. Great technical team member with a positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems, and troubleshooting. Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Proficient [Job Title] offering more than [Number] years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature. Collaborative Technology Intern with experience building [Type] applications. Skilled in project coordination and meeting customer expectations. Adept working with [Type] computer languages and coding. Self-motivated Technology Intern leveraging education in [Area of study] and strong technical acumen. Monitored facility network operations and minimized downtime by making adjustments to reflect changing user needs. High-level systems maintenance and collaborative skills enabled optimum outcomes. Astute [Job Title] with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Job Title] position. Ready to help the team achieve company goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Engineering Supervisor

Bawe Island Resort
01.2025 - Current
  • Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
  • Collaborated with cross-functional teams to identify and resolve complex engineering challenges.
  • Coordinated activities with other units of organizations to develop cross-functional strategic plans to enhance company performance.
  • Streamlined workflow processes for improved productivity and reduced project completion times.
  • Conducted regular performance reviews for team members, identifying strengths and areas for improvement to guide their ongoing professional development.
  • Strengthened relationships with key stakeholders through effective communication and collaboration on shared objectives.
  • Evaluated emerging technologies and integrated them into existing workflows where appropriate, keeping the team at the forefront of industry advancements.
  • Championed best practices in engineering design and methodology throughout the organization.
  • Verified product and equipment design, specifications and processes to reduce costs while maintaining product quality and employee safety.
  • Ensured compliance with industry regulations and safety standards across all projects within the department.
  • Developed comprehensive training programs for new hires, ensuring a robust talent pool for future projects.
  • Prepared, checked, and coordinated documentation to support component design and application.
  • Analyzed existing structures to create plans for modifications and improvements.
  • Reduced equipment downtime through proactive maintenance planning coupled with root cause analysis investigations when incidents occurred.
  • Established and conducted quality control programs to verify construction projects met required quality standards.
  • Served as a subject matter expert in various engineering disciplines, providing guidance and support to colleagues as needed.

Electrical and Electronics Technician

Bawe island Resort
04.2024 - 12.2024
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Enhanced system performance by troubleshooting and repairing electronic equipment.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Troubleshot and resolved equipment failures to reduce operational disruption.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Assembled, tested and maintained components and systems for high-performing electronics.
  • Reduced downtime for critical systems by providing timely maintenance and repair services.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
  • Calibrated electrical components and systems to optimize performance.
  • Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
  • Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
  • Managed reactive repairs and emergency maintenance for varied electronic devices.
  • Responded quickly to emergency calls, limiting electrical risk and equipment downtime.

Electrical /Electronics Technician Supervisor

Umeme Company
11.2022 - 03.2024
  • Implemented stringent quality control measures for consistently excellent product performance and minimal defects.
  • Conducted basic to moderately complex materials test and analysis.
  • Fostered a positive work culture, promoting collaboration and open communication among team members to share knowledge, ideas, and best practices.
  • Developed strong relationships with vendors to negotiate favorable pricing on components and materials used in the manufacturing process.
  • Improved production efficiency by implementing new electronics assembly processes and procedures.
  • Designed streamlined workflows for better team productivity and reduced downtime in the electronics department.
  • Delivered projects on time and within budget constraints by effectively allocating resources, setting priorities, and managing timelines.
  • Provided technical support to engineers on variety of engineering tasks.
  • Upgraded equipment to increase overall production capacity while maintaining strict quality standards.
  • Communicated, reported and documented suggestions, ideas, lessons learned and best practices for continuous improvement.
  • Collaborated with engineering teams to enhance product designs for easier manufacturing and improved functionality.
  • Evaluated employee performance regularly, providing constructive feedback, recognition, and opportunities for growth within the organization.
  • Optimized inventory management to reduce waste and lower costs associated with excess or outdated components.
  • Operated, inspected and maintained test setups and equipment to detect malfunctions.
  • Managed a team of technicians, ensuring high-quality output and timely delivery of electronic products.
  • Collaborated with higher level support staff to confer with engineers on details and implications of test procedures and results.
  • Oversaw maintenance schedules for all equipment, minimizing downtime due to malfunction or repair needs.
  • Reduced production errors through rigorous testing protocols and thorough documentation practices.
  • Conducted regular safety audits to ensure compliance with industry regulations and maintain a safe working environment for all employees.
  • Established clear communication channels between departments for seamless coordination during complex projects involving multiple teams.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • We assembled, tested, and maintained components and systems for high-performing electronics.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Led preventative maintenance and inspections to limit electrical issues.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
  • Established strong relationships with suppliers to negotiate favorable pricing on materials, components, and tools necessary for operations.
  • Oversaw inventory management to maintain optimal levels of spare parts and consumables, minimizing delays in repairs.
  • Created, aligned, and optimized electrical instrumentation and testing equipment.
  • Enhanced electronics repair efficiency by streamlining troubleshooting processes and implementing standardized procedures.

NOC - Technician

Zanzibar Data com ltd. (ISP)
Zanzibar, Tanzania
01.2005 - 11.2018
  • Monitor all operational activities - Network and Electrical devices
  • Monitor NOC (Network Operation Center) equipment and core network/service for outage and performance issues
  • Troubleshoot Electrical fault and NOC networks, systems applications to identify and correct malfunctions
  • Investigate generator problems and electrical system identify their source, determine possible solution, test and implement solutions
  • Answer technical day question day questions as well as day to day operational questions from customers
  • Develop, implement and maintain the solutions that support and help the company wireline and wireless networks
  • Optimize existing network by adjusting radio network parameters and hardware problems
  • Work in a diverse group of network operation technicians for the repair activity of broadband narrowband wireless applications etc
  • Provide recommendations onsite upgrade such as down tilling of antenna and re-orientation of radio addition
  • Evaluate system performance statistics including job execution and system response times
  • Monitoring the core network and network devices that intervene when customer radio link, and fiber Link a down
  • Installing armored cables and connecting to generators
  • Electrical installation on-site and premises
  • Electric fence installation and solutions, rectifications
  • CCTV Camera installation and maintenance.
  • Managed security operations for more than 50 computers in the network, related systems, and maintenance protocols.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

DIPLOMA IN ELECTRICAL AND ELECTRONICS ENGINEERING -

Technical College Arusha
09.1999

Skills

  • Network Troubleshooting
  • System monitoring
  • Network configuration
  • Data Center Operations

Personal Information

  • Title: NOC- Technician
  • Nationality: Tanzanian
  • Marital Status: Married

References

  • Principle, Arusha Tchnical Collage, P.O.BOX 292, Arusha, tca@raha.com
  • Abeid Karume, Zanzibar Data com Ltd, P.O.BOX 3661, Zanzibar, 0777 411114, abeid@karume.com

Timeline

Engineering Supervisor

Bawe Island Resort
01.2025 - Current

Electrical and Electronics Technician

Bawe island Resort
04.2024 - 12.2024

Electrical /Electronics Technician Supervisor

Umeme Company
11.2022 - 03.2024

NOC - Technician

Zanzibar Data com ltd. (ISP)
01.2005 - 11.2018

DIPLOMA IN ELECTRICAL AND ELECTRONICS ENGINEERING -

Technical College Arusha

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