Lazaro Ole Ngijuka
Ngorongoro Arusha
Summary
Safari professional with a proven track record in leading wildlife tours and providing exceptional guest experiences. Known for fostering team collaboration, and achieving high-quality results in dynamic settings. Expertise in wildlife tracking, habitat knowledge, and customer service, coupled with a reliable and adaptable nature.
Overview
16
16
years of professional experience
Work History
Freelancer
Part time for (Daily Trips)
02.2023 - Current
- Guiding guests through various landscapes while providing insights into the local ecosystem.
- Ensuring guests follow safety protocols and responding to emergencies when necessary.
- Conducting basic checks on safari vehicles to ensure smooth operations.
- Sharing stories, answering questions, and making the experience interactive.
- Promoting responsible tourism and educating visitors on environmental preservation.
- Organize daily excursions and itineraries, resulting in seamless and enjoyable experiences for guests.
- Assist tour members with luggage, bags and maps while handling other helpful tasks.
- Manage unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Safari Guide and Sales
Mikumi Safari
Morogoro
11.2016 - 02.2022
- Organized daily excursions and itineraries, resulting in seamless and enjoyable experiences for guests.
- Regularly maintained safari vehicles to ensure optimal performance during game drives and minimize downtime due to mechanical issues.
- Led night drives for guests interested in nocturnal wildlife encounters, utilizing specialized equipment to optimize sighting opportunities.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Guided groups of up to 60 people on scheduled tours.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Developed strong relationships with local communities, enhancing cultural exchange opportunities for safarigoers.
- Conducted wildlife monitoring tasks to contribute valuable data for the conservation of endangered species.
- Delivered engaging presentations on regional ecology and conservation efforts, inspiring guests to become advocates for environmental preservation.
- Utilized photography skills to capture memorable moments for guests during their safari adventures, adding value to their overall experience.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
Guide and Reservation
Coastal Viation.cc
11.2009 - 02.2013
- Managed booking systems and tour reservations to ensure efficient tour allocation and guest satisfaction.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Coordinated closely with camp management to address any guest concerns or special requests in a timely manner.
- Developed strong relationships with local communities, enhancing cultural exchange opportunities for safarigoers.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Checked tour vehicles for cleanliness, safety and functionality.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
Education
BBA - Bachelor of Business Administration
Mount Kenya University
Thika Kenya 01-2016
The Certificate of Tour Guide & Administration
Kilimanjaro Utalii College (KUC)
Dar Es Salaam Tanzania01-2009
Certificate of Secondary Advanced Level-Form Six
Karatu Secondary School
Karatu Arusha Tanzania01-2007
Certificate of Secondary Ordinary Level -form Four
Embarway Secondary School
Ngorongoro Arusha Tanzania01-2005
Certificate of Primary Education -Standard 7
Kakesio Primary School
Ngorongoro Arusha Tanzania01-2001
Skills
- Wildlife conservation
- Itinerary planning
- Computer knowledge
- Endurance and stamina
- Cultural sensitivity
- Wildlife identification
- Off-road driving
- Route planning
- Group management
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking abilities
- Reliability
- Organizational skills
- Team leadership
- Adaptability, and flexibility
- Decision-making
- Customer engagement
- Safety procedures
- Public relations
- Sales skills
- Client relationship management
- Time management
- Attention to detail
Languages
English
First Language
Swahili
Proficient (C2)
C2
References
References available upon request.
Timeline
Freelancer
Part time for (Daily Trips)
02.2023 - Current
Safari Guide and Sales
Mikumi Safari
11.2016 - 02.2022
Guide and Reservation
Coastal Viation.cc
11.2009 - 02.2013
BBA - Bachelor of Business Administration
Mount Kenya University
The Certificate of Tour Guide & Administration
Kilimanjaro Utalii College (KUC)
Certificate of Secondary Advanced Level-Form Six
Karatu Secondary School
Certificate of Secondary Ordinary Level -form Four
Embarway Secondary School
Certificate of Primary Education -Standard 7
Kakesio Primary School
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