Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Flight Attendant Experience
Certification
Timeline
Generic

LAURYN MNJEJA

DAR ES SALAAM

Summary

With a proven track record of enhancing passenger satisfaction and ensuring safety, I bring exceptional customer service, crisis management, and teamwork skills to the role of a flight attendant. My dedication to creating a positive travel experience and my ability to handle challenging situations make me a valuable asset to any airline team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Flight Attendant

Air Tanzania company limited
Dar Es Salaam
03.2024 - 06.2024
  • Conveyed essential safety protocols in clear terms to ensure passenger comfort
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.

Customer Care Officer

Shilingi enterprises
Dar Es Salaam
02.2022 - 08.2022

Education

Customer Service And Communication

Air Tanzania Training Center
Dar Es Salaam, Tanzania
10-2024

Merriwa High School
Dodoma, Tanzania
01-2020

Zanaki Secondary School
Dar Es Salaam, Tanzania
01-2017

Bunge Primary School
Dar Es Salaam, Tanzania
08-2013

Skills

  • Customer Service
  • First Aid
  • Communication skills
  • Problem solving skills
  • Social skills

Languages

Swahili
First Language
English
Intermediate (B1)
B1

Affiliations

  • Travel Enthusiast: Passionate about exploring new cultures and destinations, which enhances my understanding of diverse passenger needs.
  • Fitness Enthusiast: Regularly participate in yoga and running, maintaining physical fitness and mental well-being.
  • Community Volunteer: Actively involved in local community centers, providing support and organizing events to empower and uplift others.
  • Urban Gardening: Enjoy cultivating a variety of plants and vegetables, promoting sustainability and a healthy lifestyle.
  • Ethical Fashion Advocate: Support and promote sustainable fashion brands, raising awareness about ethical consumerism.

Flight Attendant Experience

  • “Throughout my career as a flight attendant, I have honed exceptional customer service skills, ensured passenger safety, and managed in-flight services. My experience spans working with leading airlines, handling international routes, and providing top-notch service to diverse passengers. Key responsibilities included conducting safety demonstrations, assisting passengers with special needs, and maintaining a calm and professional demeanor during emergencies.”

Certification

NAME OF THE CERTIFICATE: CABIN CREW MEMBER CERTIFICATE

DATE OF ISSUANCE: 22 JULY 2024

Timeline

Flight Attendant

Air Tanzania company limited
03.2024 - 06.2024

Customer Care Officer

Shilingi enterprises
02.2022 - 08.2022

NAME OF THE CERTIFICATE: CABIN CREW MEMBER CERTIFICATE

DATE OF ISSUANCE: 22 JULY 2024

Customer Service And Communication

Air Tanzania Training Center

Merriwa High School

Zanaki Secondary School

Bunge Primary School
LAURYN MNJEJA