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Proven leader with extensive experience in customer service management and team leadership, notably at McDonald's. Excelled in enhancing customer satisfaction and reducing employee turnover through effective communication and problem-solving skills. Demonstrated excellence in health and safety compliance, contributing to sustained revenue growth.

Hands-on leader with superior knowledge of organization and employee training functions. Commitment to proper implementation of policies, procedures, and regulations.
Reliable Opening Shift Manager recognized for ability to complete tasks with high productivity and efficiency. Skilled in team leadership, time management, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring smooth operations during critical opening hours.

Hands-on leader with superior knowledge of organization and employee training functions. Commitment to proper implementation of policies, procedures, and regulations.
Strategic Opening Shift Manager skilled at providing teams with the guidance and support to initiate service functions within deadline-driven environments. Committed to excellent customer service and employee training.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Highly skilled and experienced Customer and Food Service professional with a strong background in delivering exceptional customer service and managing the operations of food establishments. Adept at ensuring customer satisfaction, managing inventory, and training staff to provide top-notch service. Proven track record of increasing sales revenue through upselling techniques and maintaining a clean and organized work environment. A reliable team player with excellent communication skills and a passion for creating memorable dining experiences for customers.

Kulwa Sylivester

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Opening Shift Manager

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High School - Machine Shop Technology

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Opening Shift Manager

High School - Machine Shop Technology

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