Kulthumu Omary Mwenda
Arusha,Tanzania
Summary
Result- driven Bank operation officer with expertise in optimizing daily Banking processes and ensuring regulatory compliance. Improved transaction turnaround time by 20% while maintaining 100% compliance in internal audits. Enhanced reporting accuracy and elevated customer satisfaction through targeted service improvements. Specialized in collaboration with compliance teams to uphold AML and KYC standards.
Overview
2
2
years of professional experience
Work History
Temporary Bank Operation Officer
TANZANIA COMMERCIAL BANK
Arusha, Tanzania
01.2024 - Current
- Oversee daily banking operations, ensuring efficient and accuracy in transaction processing.
- Verify and post financial transactions, adhering to bank policies and regulatory requirements.
- Conducting end of day balancing and reconciliation of operations accounts.
- Collaborate with compliance and audit team to uphold AML and KYC standards.
- Streamlined transaction processes, improving turnaround times by 20%.
- Achieved 100% compliance in internal audits.
- Enhanced reporting accuracy through processes improvement.
- Increased customer satisfaction score by implementing service enhancements.
Education
Bachelor Degree - business Administration(Accounting)
Muslim University
MorogoroDiploma - Business Administration
Muslim university
MorogoroCertificate - advanced Education
Dakawa high school
MorogoroCertificate - ordinary Education
Uchira girls secondary school
MoshiCertificate - Primary Education
Emaoi primary school
ArushaSkills
- Problem-solving
- Accuracy in financial records
- Adaptability to change
- Organizational skills
- Financial product promotion
- Integrity
- Confidentiality
- Compliance with banking law
Hobbies and Interests
Reading Influential Peoples' fact files and books, travelling, and volunteering to help the less privileged.
Languages
Very Good, Very Good, Very Good, Very Good, Very Good, Very Good
References
- Mr. Ally Ramadhani Kongwari, Vice principal, Ngageya College of business and management, +255 784 641 342, P.O. Box 2482, Dodoma, allyr5505@gmail.com
- Mr. Denice Bubelwa Rweyemamu, Branch Operation Manager -Tanzania Commercial Bank, +255 785 399 575, +255 745 401 276, P.O. Box 3023, Arusha, denice.rwenyemamu@tcbank.co.tz
- Ms. Winfrida Judicate Muro, Senior Branch operation officer-Tanzania Commercial Bank, +255 693 304 459, P.O. Box 3032, Arusha, winfridamuro@tcbbank.co.tz
Personal Information
- Date of Birth: 04/07/99
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Single
Timeline
Temporary Bank Operation Officer
TANZANIA COMMERCIAL BANK
01.2024 - Current
Bachelor Degree - business Administration(Accounting)
Muslim University
Diploma - Business Administration
Muslim university
Certificate - advanced Education
Dakawa high school
Certificate - ordinary Education
Uchira girls secondary school
Certificate - Primary Education
Emaoi primary school