Accomplished Chief Executive Officer at GeePay, adept in strategic planning and executive leadership, significantly enhancing organizational growth and operational efficiency. Leveraged market trend expertise and ethical leadership to drive a 40% increase in profitability. Excelled in stakeholder relations and risk management, ensuring robust corporate governance and market expansion.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
GeePay
Blantyre
11.2024 - Current
Develop long-range plans for business growth
Provide organizational leadership and collaborate with executive partners to establish long-term goals, strategies and company policies.
Lead strategic planning and execution to enhance profitability and company growth.
Develop strategic plans and objectives to ensure organizational growth and profitability.
Facilitate communication between board members, executives, staff members, and other stakeholders.
Identify potential opportunities for mergers or acquisitions.
Represent the company at industry events, conferences, and public engagements.
Oversee development and implementation of corporate policies and procedures.
Cultivate relationships with key stakeholders to secure and expand business opportunities.
Monitor industry developments in order to stay competitive in the marketplace.
Drive company vision with collaborative employee engagement techniques and strategic leadership.
Monitor company performance by measuring and analyzing results and minimizing impact of variances.
Monitor competitive landscape to adjust strategies and maintain leadership position.
Check financial reports to confirm financial soundness and good operating margins.
Optimize supply chain to reduce material costs and improve distribution.
Develop and execute strategies for talent acquisition, development, and retention.
Analyze market trends and competitor activities to inform product development decisions.
Direct company operations to meet the budget and financial targets.
Implement new technologies to streamline processes across departments.
Implement risk management strategies to protect company assets and ensure compliance.
Managing Director
Kon-Technologies
Blantyre
04.2020 - Current
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Collaborated with senior management teams from various organizations to define objectives and strategies.
Developed and implemented project plans to ensure successful completion of consulting engagements.
Developed training materials and delivered presentations to internal staff members.
Analyzed customer feedback surveys to determine areas where services could be enhanced.
Developed budgeting models used in forecasting future revenues and expenditures.
Oversaw day-to-day operations of the company while coordinating with staff members.
Created effective business plans to focus strategic decisions on long-term objectives.
Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
Implemented campaigns and promotions to help with developing goods and services.
Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
Developed rapport and instilled confidence with clients to develop credibility and earn trust.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Implemented successful business strategies to increase revenue and target new markets.
Forecasted customer demand to set prices or credit terms for goods or services.
Contributed to profitability through expense control and pricing practices for products and services.
Monitored financial performance of the organization and initiated corrective actions as needed.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Operations Manager
Twenty Third Century Systems
Blantyre
01.2018 - 03.2020
Formed and sustained strategic relationships with clients.
Monitored progress by establishing plans, budgets and measuring results.
Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
Led cross-functional teams in the development of new products and services.
Created effective business plans to focus strategic decisions on long-term objectives.
Created reports that tracked key performance indicators related to operations objectives.
Maintained up-to-date knowledge of industry trends and best practices related to operations management.
Established quality assurance standards across all departments within the organization.
Assisted senior management in developing strategic objectives related to workforce planning.
Identified and developed quality talent acquisition strategies and programs to increase talent pool.
Designed incentive programs aimed at encouraging existing customers to purchase additional products or services.
Reviewed customer feedback surveys to determine areas of improvement within the organization's offerings.
Coordinated resources across multiple departments to ensure successful delivery of projects.
Drove continuous improvement of project delivery process by providing strong leadership.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
SAP MM/Business 1/ Business Development Consultant
Twenty Third Century Systems
Blantyre
05.2012 - 12.2017
Analyzed business requirements, prepared AS-IS and TO-BE documents, and obtained user sign-off for the Business Blueprint document.
Structured organization's material management processes with comprehensive configuration setup.
Configuration of material groups, purchasing groups, payment terms, Inco terms, pricing Procedure
Finalization of various numbers ranges for material master, vendor master and all purchasing and inventory documents
Configuration of release procedures for purchasing documents like Purchase requisitions and purchase orders
Preparation of testing documents
Preparation of master data templates for various objects like material master and vendor master
Integration testing with other module PP, SD and FI/CO
Preparing the user manual and imparting training to business process owners
Go-live preparation and post go live support
Responsible for troubleshooting the issues in the system and providing support
Executing the needed changes in configuration
Raising Change Requests (CRs) and writing functional specifications for them
Preparing test data for testing CRs (Change Requests)
Testing CRs (Change Requests) and preparing test results
Carrying out regression testing
Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods, and team functions.
Maintained up-to-date knowledge of industry trends and best practices.
Tech Mahindra Ltd
Lilongwe
05.2011 - 04.2012
Generating revenue by up selling Airtel products and services to Airtel customers (Tele –sales)
Handling and resolving a range of customers problems
Training customers on different Airtel products and services
Preventing customer loss and inactivity
Conducting market surveys on different areas of company interest
Capturing accurate customer data for future reference
Ensuring information security
Preparing daily reports
Faults management, Research and analysis
Customer Support Associate (Inbound/Call Centre)
Airtel Malawi
Malawi
12.2010 - 05.2011
Develop positive relationships with customers and co-workers
Handle and resolve a range of customers contacts and problems
Record a range of customer contacts and problems
Train customers on Airtel products
Meet performance standards
Computer Technician (Team Leader)
Capital Radio Malawi
Blantyrer
07.2010 - 11.2010
Monitoring network performance and availability
Maintaining and monitoring antivirus on the network
Carrying out software installations and repairs
Updating the capital radio website, social sites and other databases for various station programs
Attending to network faults
Monitoring company IT infrastructure
Assign duties and monitor other team members
Resolving team member’s problems/queries & reporting to the management for further assistance if necessary
Carrying out user training on new software and hardware
Managing the company Mail server using Vpop3
Researching new Radio Technologies and implementing them
Any other duties as assigned by the management in relation to my job
Computer Technician
Globe Electronics Limited
Blantyre
03.2008 - 06.2009
Repairing IT equipment (Printers, Computers)
Training other employees on the use of IT equipment and software
Carrying out software installations
Installing and configuring new IT equipment at customer’s premises
Making sure company computers are always updated and in excellent condition
Troubleshooting LAN, hardware and software at customer premises
Managing the SAGE Server
Any other duties as assigned by the management in relation to my job
Skills
Consulting
Business start up
Product development and expansion
Strategic planning
Change management
Market expansion
Relationship management
Project management
Revenue generation
Negotiation
Business administration
Risk management
Organizational growth
Productivity performance
Process improvements
Staff management
Personal Information
Date of Birth: 06/21/88
Gender: Male
Marital Status: Married
Religion: Christian
Certification
SAP Certified Application Associate -SAP C_TSCM52_66
LC_Power_8335 - Servicing the IBM Power System S822LC
Power 8348 Servicing the IBM Power System S812LC
POWER 7 - Servicing the IBM POWER7 Systems
Servicing the IBM Storwize V3700, V5000,V3500,V5000, V7000
Servicing the IBM Flash System 900, V9000
Servicing the IBM POWER 8 System
TS3500 Tape Library - Servicing the IBM Tape Library TS3500
Servicing IBM System Storage DS3000 Family Test v1.2
Education
Certified SAP Materials Management consultant (C_TSCM52_66), 04/01/14
Bachelor’s Degree Honours in Business Information Technology, The University of Greenwich, 2009,
IT Essentials II, Cisco Networking Academy, 2007, Cisco Networking Academy, 2007
IT Essentials I, Cisco Networking Academy, 2007, Cisco Networking Academy, 2007
International Advanced Diploma in Computer studies, National computing centre (NCC), 2005,
International Diploma in Computer Studies, National computing centre (NCC), 2004
Malawi School Certificate of Education, Chichiri secondary school, 2003
Hobbies and Interests
Reading on tech and new trends
Playing team sports
Travelling and making connections
Languages
Chichewa
First Language
Swahili
Beginner
A1
Shona
Beginner
A1
English
Advanced (C1)
C1
References
Mr. C. Manyika, Operations Director, Twenty Third Century Systems, P.O Box 611, Blantyre, +263 772 236 340
Mr. J. Zuze, Managing Director, Black Oak Consulting ,+265 995 595 022
Timeline
Chief Executive Officer
GeePay
11.2024 - Current
Managing Director
Kon-Technologies
04.2020 - Current
Operations Manager
Twenty Third Century Systems
01.2018 - 03.2020
SAP MM/Business 1/ Business Development Consultant
Psychosocial Counselor at Elizabeth Glaser Pediatric AIDS Foundation (EGPAF)Psychosocial Counselor at Elizabeth Glaser Pediatric AIDS Foundation (EGPAF)