Kimberly A. Burison
Arusha
Summary
To obtain a position as a team-player in a people- oriented organization, where I can maximize my customer service experience in a challenging environment. To achieve both professional and corporate goals.
Overview
12
12
years of professional experience
Work History
Resident Care Coordinator/Manager
Brookdale Senior Living
01.2021 - 01.2025
- Oversee Care Team to ensure quality care to our Residents/Guests
- Scheduling
- Team building
- Ordering Supplies
- Room inspections
- Worked as a team with all departments.
Front End Manager
Hilton Honor Hotels International
01.2013 - 01.2019
- Ensure smooth check-in/outs
- Reservations
- Opening accounts for guest
- Customer care
- Staff training
- Scheduling
- Front desk quality assurance
- Financial reports
- Service operations coordinating with other departments to ensure guest are satisfied with our service.
Education
High School Diploma -
Associate Degree - Business Management
B.A. - Ministry/Leadership, Community Development
Skills
- Customer Service
- Leadership
- Team Collaboration
- Self-Motivation
- Independent Work
- Quick Learning
- Professional Growth
- Communication
- Detail Orientation
References
- Apostle Trice Shumbusho, triceshumbusho@gmail.com, +18043377051/+255754020945
- Benjamin J. Mangeni, Director of Sales, +255 754 254 600, Ben.juma@hotmail.com
Key Qualifications
- Extensive history working with people providing a high level of customer service.
- Experience in leadership with the ability to bring the team together to accomplish business goals.
- Self motivated worker with the skills to accomplish tasks independently and as a member of a team.
- Quick learner with an interest in professional growth.
- Excellent communication skills.
- Detail oriented.
Languages
English
First Language
Timeline
Resident Care Coordinator/Manager
Brookdale Senior Living
01.2021 - 01.2025
Front End Manager
Hilton Honor Hotels International
01.2013 - 01.2019