
Highly skilled professional with expertise in strategic planning, analysis, public relations adn administration.
Demonstrates exceptional capabilities in personnel management, procurement, financial budgeting, and logistical organization. Fluent in both English and Swahili, offering excellent communication skills for diverse environments. Adept at fostering efficient team collaboration while ensuring operational excellence across various functions.
Scrutinised and analysed expenditure on administrative services, recommending appropriate actions.
Managed employee welfare concerning retirement gratuities, pensions, severance allowances, and terminations.
Oversaw insurance matters and welfare schemes to enhance employee benefits.
Controlled all administrative activities of NSSF, ensuring efficient provision of essential services.
Supervised daily in-house administration, liaising with suppliers for goods and services.
Ensured proper utilisation of approved office services, including transportation and equipment.
Coordinated local and international travel logistics effectively.
Executed additional duties as assigned by the supervisor.
+ Assisted in Coordinating VIP, Government and other high profile dignitaries’ visits to and from NSSF; implementing requests through the Director General's verbal and written correspondence.
+ Seek written approval from management, ensuring company approval process is adhered to and documented.
+ Manage local and international travel logistics including; processing travelling details, reserve/book tickets from the agent or airline, receive tickets and handle them to responsible people.
+ Arrange timetable/diary management/ travel itinerary and forward to all concerned parties.
+ Organize accommodation bookings, for internal and external clients
+ Conference and function management.
+ Internal responsibilities include facilitation of staff loans requested through the department i.e., Motor vehicle loans and Staff house loans.
+ Vehicle logistics and driver management.
+ Create and compose monthly reports on air travel expenses.
+ Assisted in creating annual budget in the NSSF Head Office admin department to be approved by the Director General.
+ Manage suppliers and contracts, including reviewing and negotiating new contractual terms to serve the best interest of NSSF.
+ Arrange press conferences and meetings including receiving a request from user department search for the venue, process p/invoice, arrange payment, manage to and from transportation vehicles, ensure the intended meetings go as planned.
+ Coordinate VIPs, Board Members, Government and other dignitaries’ visits to and from NSSF.
+ Ensure that high quality standards and security of hotels, activities, and other protocols for Fund's corporate image are met.
+ Manage Visa process including; receiving travelling plan, collect visa forms from the specified Embassy/online, pay visa fees at a particular bank, send passport and visa forms to the specified Embassy, visa collection.
+ Responsible for all donations for the NSSF Fund management team, including analyzing and reviewing donation proposals. Shortlisting applications that qualify, initiating, arrangement of payment to coordinating of handover ceremony, contacting all media stakeholders, newspaper and TV to participate.
+ Handled correspondences dealing with donation/ sponsorships addressed to the Fund.
+ Compose Annual, Quarterly and Monthly reports on donations and Air ticket travel expenditure of the Fund.
+ Prepare schedule for Quarterly compliance check up to field offices.
+ Liaise with SSRA on all issues of unfair practice among social security scheme as they are forwarded to Head Office.
+ Initiated procurement process for the purchase of Inspection kits for all Inspectors.
+ Address members queries who seek assistance at Head Office.
+ Provision of members statement to members.
+ Attending to correspondences of compliance nature as directed to Compliance and Registration Manager office.
+ Arrange for strategic meetings with the government and officials for Compliance and Registration Manager and Director of Operations
+ Arrange and facilitate seminars to employers who request the same through the Head office.
+ Attending compliance queries online.
+ Controlled accounts, stock management and ensured timely payments.
+ Followed up with customers or salesperson to collect the cash/cheque required.
+ Managed customer relations for the company.
+ Issued invoices, detail ledgers, balance sheets and age analysis.
+ Proactively searched for new clients and markets, processed orders and created processes to ensure timely delivery and receipt of stock.
LA N GU AGE S K ILLS
Fluent spoken and written English
Fluent spoken and written Swahili
NOTABLE SKILLS