KHURSHID ALAM
DAR ES SALAAM
Summary
Dynamic Human Resources Manager with expertise in employee relations and benefits administration at IRON AND STEEL LIMITED. Excel in problem-solving and team collaboration, enhancing workplace harmony. Successfully managed recruitment processes, improving candidate quality by 30%. Proficient in Microsoft Office, ensuring confidentiality compliance and operational efficiency. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
30
30
years of professional experience
Work History
Human Resources Manager
IRON AND STEEL LIMITED
DAR ES SALAAM
12.2006 - Current
- Managed recruitment processes, including job postings and candidate screenings.
- Oversaw employee relations efforts to resolve workplace conflicts effectively.
- Administered benefits programs, ensuring compliance with regulations and employee needs.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Assisted in employee recruitment, hiring and interview processes.
- Suggested promotions and wage increases according to employee performance.
Office Administrative Assistant
SAGAR INDUSTRIES LIMITED
BHAVNAGAR, GUJARAT
07.1995 - 02.2007
- Assisted in scheduling appointments and coordinating meetings for staff.
- Supported document preparation and maintained office correspondence effectively.
- Handled incoming calls and directed inquiries to appropriate departments.
- Organized and maintained filing systems, both paper and electronic.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Responded promptly to customer inquiries via email or phone.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Ordered supplies and maintained an inventory of office equipment.
- Directed clients and guests to correct departments, rooms, and staff members.
- Assisted with scheduling meetings and appointments for the office staff.
Education
JANG BAHADUR SINGH CALLAGE
DHONIUR, BAKUCHI, MUZAFFARPURSkills
- Employee relations
- Benefits administration
- Confidentiality compliance
- Office coordination
- Problem solving
- Team collaboration
- Travel coordination
- Document scanning
- Human resources
- Operations management
- Document preparation
- Expense reporting
- Hospitality and accommodation
- Microsoft office
- Team support
- Verbal communication
Languages
Hindi
First Language
English
Beginner
A1
Gujarati
Beginner
A1
Swahili
Beginner
A1
Timeline
Human Resources Manager
IRON AND STEEL LIMITED
12.2006 - Current
Office Administrative Assistant
SAGAR INDUSTRIES LIMITED
07.1995 - 02.2007
JANG BAHADUR SINGH CALLAGE