Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Objectivesandinterests
Timeline
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Khatija Haji

Dar Es Salaam

Summary

Dynamic professional with a proven track record in marketing and sales management at Virgin Plaza Limited, showcasing exceptional verbal and written communication skills. Excelled in client relationship management and property management, demonstrating proficiency in MS Excel and social media. Achieved significant improvements in client engagement and operational efficiency, leveraging teamwork and multitasking abilities.

Overview

4
4
years of professional experience

Work History

MARKETING AND SALE EXECUTIVE MANAGER AND HR

VIRGIN PLAZA LIMITED
Dar es salaam, Tanzania
01.2022 - Current
  • Company Overview: Email: info@vivatowers.com
  • Marketing duties: Create, follow-up and monitor ERP REPORT
  • Client interactions: emails calls messages and website chat queries about VIVA building, showing apartments and office to rent, Marketing visits to different companies and business, Marketing bulk mails and calls, Reservation & booking for the party hall
  • Client Follow-up& Reporting: follow-up leads in an aim to convert them to tenants, follow-up on first payment and signoff of new agreements (office, warehouses, apartments & parking)
  • Administrative support & duties: provide any other administrative duties as required by GM, facilitate communication between departments, prepare new and renewal agreements, addendums and pro-forma invoices, follow-up on renewals agreement and Government bodies to visits and paperwork for TRA and Ardhi and other government bodies for VIVA and sister companies
  • Property management: check all apartment to rent and offices weekly for cleaning and maintenance, handing over and taking over of apartments/offices with technicians, Directories update of offices on all floors, all communication about cleaning, maintain eg should be in maintance and marketing groups
  • Documentation: prepare letters, draft email and meetings as required, scan and save all agreement in file for record management and ERP attachment, updating and ensure all documentations in client file are present and correct
  • Id and parking Management: creating id cards for tenants and staff, lost cards, parking paid cards, registering new cards
  • Report records management: prepare monthly cleaning report, prepare off lease report, daily leads report and empty reports, and excel dispatch agreement status and Erp agreement attached reports weekly, mail drafting, parking report mid of the month and end of the month, prepare pie chart for directors every monthly
  • Administrative support to HR: support to HR and other department needed, warning letter, prepare scan and attachment in file, HR Hearings and disputes, minutes meetings for Hr and verbal communication, loan request Received to HODs and response to request letter for approval or rejection and performance review
  • Email: info@vivatowers.com

CUSTOMER CARE (SUPPORT) REPRESENTATIVE

ALPHA DIGITAL
Dar es salaam
01.2021 - Current
  • Customer support representative on,(nova chats and live)
  • Checking up for tickets {emails to be replied accordingly}
  • Managing the customer queries and to find the strategy to solve the query
  • Quality assurance on how to advice and assist customer and handling complaints
  • Responsible for any task assigned by the department
  • Data base analysis check (weekly and monthly)
  • Record management
  • Daily Payment rechecks

LEGAL OFFICER

MUCCADAM LAW FIRM
Dar es Salaam
01.2022 - 07.2022
  • Company Overview: P.O. Box 4049, Tel: +255 758 088088, Email: Taher.muccadam@gmail.comm
  • Court perusal, drafting different legal documents
  • Providing legal opinion
  • Attending court session (resident magistrate court, high court of Tanzania and Court of Appeal)
  • Preparing of court briefs, proof reading different legal documents and also interviewing clients and conducting legal research
  • P.O Box 4049 Tel: +255 758 088088, Email: Taher.muccadam@gmail.com

SIGN INDUSTRIES LTD
01.2022 - 07.2022
  • Promote the company’s services and products to customers
  • Maintain customer relationships
  • Identify, pursue and acquire new markets
  • Organize customer visits
  • Creating, maintaining and updating records in an accurate manner
  • Attend trade meetings, Reviewing of sales performance
  • Data base analysis check (weekly and monthly)
  • Record management
  • Payment rechecks
  • Petty cash crosschecking

INTERNSHIP

SHREEHINDU MANDAL HOSPITAL
01.2022 - 05.2022
  • Assisted the accounts department
  • Pharmaceutical store
  • Record management on patient
  • Organize patient files and visits

REGISTER OF TITTLES DEPARTMENT

MINISTRY OF LAND HOUSING AND HUMAN SETTLEMENT DEVELOPMENT IN TANZANIA
Dar es Salaam, Tanzania
01.2021 - 01.2022
  • Company Overview:
  • Box 9132, Kivukoni Front, Dar es Salaam, Tanzania, Email: ps@lands.go.tz
  • Maintain customer relationships, conduction legal research
  • Identify, pursue and to register the required of new tittles
  • To register all Mortgages, Transfer of Land, Discharge of Mortgage etc
  • To precheck the Tittles (Certificate of Tittles) online and register them online (electronically)
  • Making of Affidavit and Deed poll and registering them
  • Box 9132, Kivukoni Front, Dar es Salaam, Tanzania, Email: ps@lands.go.tz

Education

Post Graduate Diploma - Law

Law School of Tanzania
01.2019

Bachelor - LAW

KAMPALA INTERNATIONAL UNIVERSITY
01.2018

College - certificate, diploma in law

AZANIA COLLEGE OF MANAGEMENT
01.2015

Secondary School -

DYCCC (YEMENI) SECONDARY SCHOOL
01.2012

Primary School -

QIBLATAIN PRIMARY SCHOOL
01.2008

Skills

  • MS Excel
  • MS Word
  • Ability to manage multiple priorities
  • Effective presentation skills
  • Verbal communication skills
  • Written communication skills
  • Teamwork
  • Proficiency in social media utilization

Languages

  • English, Excellent Skills in both written and oral
  • Swahili, Excellent Skills in both written and oral
  • Hindi, Excellent Skills in both written and oral

References

  • Abdillah Rashid Kinyaga, abdillah.kinyaga@tlscontact.com, +255 715 556 056
  • Asifa Fazal Sardudun, gm@vivatowers.com, +255 688 418 786
  • Juma Legela, Ministry Of Land Housing and Human Settlement Development in Tanzania, +255 754 686 190

Personal Information

  • Gender: Female
  • Nationality: Tanzanian
  • Marital Status: Single

Objectivesandinterests

My goal is to become a competent and trusted advisor, delivering exceptional services with loyalty and dedication. I am a person who values respect, enjoys life to the fullest, and thrives within a professional working environment. I pride myself on being honest, dedicated, trustworthy, and adaptable, with a strong ability to work collaboratively in a team and lead by example. With above-average training skills, I am eager to further develop my expertise while applying my academic knowledge effectively. I am committed to making positive contributions to the growth and success of organizations. I seek a position that allows me to utilize my skills and abilities in a dynamic company offering opportunities for professional growth, while remaining resourceful, innovative, and flexible. I am a perfectionist who strives to establish a unique identity among my peers. Self-motivated, hardworking, and guided by strong ethical values, I possess excellent communication skills and a high degree of self-reliance. My aim is to bring excellence to my work and contribute meaningfully to your organization.

Timeline

MARKETING AND SALE EXECUTIVE MANAGER AND HR

VIRGIN PLAZA LIMITED
01.2022 - Current

LEGAL OFFICER

MUCCADAM LAW FIRM
01.2022 - 07.2022

SIGN INDUSTRIES LTD
01.2022 - 07.2022

INTERNSHIP

SHREEHINDU MANDAL HOSPITAL
01.2022 - 05.2022

CUSTOMER CARE (SUPPORT) REPRESENTATIVE

ALPHA DIGITAL
01.2021 - Current

REGISTER OF TITTLES DEPARTMENT

MINISTRY OF LAND HOUSING AND HUMAN SETTLEMENT DEVELOPMENT IN TANZANIA
01.2021 - 01.2022

Post Graduate Diploma - Law

Law School of Tanzania

Bachelor - LAW

KAMPALA INTERNATIONAL UNIVERSITY

College - certificate, diploma in law

AZANIA COLLEGE OF MANAGEMENT

Secondary School -

DYCCC (YEMENI) SECONDARY SCHOOL

Primary School -

QIBLATAIN PRIMARY SCHOOL
Khatija Haji