Khalid Hussein Juma
Summary
A highly motivated and result-oriented retail professional with extensive experience in sales, staff management, Computer science, inventory management, customer service, and project management. Seeking a challenging position where my skills and expertise can be utilized to contribute to the success of the organization.
Overview
10
10
years of professional experience
Work History
Concept Manager
GSM Company Tanzania
01.2021 - 01.2023
- Develop and execute strategies to improve sales and profitability of assigned business units
- Conduct market research to identify trends and opportunities in the retail industry
- Develop and implement visual merchandising plans to enhance the appearance of the stores
- Monitor and analyze financial performance and make recommendations to senior management
- Coordinate with cross-functional teams to ensure timely execution of promotions and events
Project and Maintenance Manager
GSM Company Tanzania
01.2020 - 01.2021
- Manage all aspects of store remodeling and construction projects
- Plan and execute maintenance activities to ensure stores are in optimal condition
- Develop and manage budgets related to capital expenditures and maintenance
- Identify and recommend opportunities to improve operational efficiency and cost-effectiveness
Store Manager
GSM Company Tanzania
01.2016 - 01.2020
- Manage day-to-day store operations, including staff management, inventory management, and customer service
- Implement sales strategies to meet or exceed sales targets
- Conduct performance evaluations and provide coaching to staff members
- Manage store-level budgets and financial performance
- Ensure compliance with company policies and procedures
Assistant Store Manager
GSM Company Tanzania
01.2015 - 01.2016
- Assist the Store Manager in managing store operations
- Provide leadership and support to the sales team
- Coordinate with the Store Manager to implement sales and marketing strategies
- Ensure adherence to customer service standards
- Maintain accurate records of inventory and sales transactions
Sales Associate
GSM Company Tanzania
01.2013 - 01.2015
- Provide excellent customer service to maximize sales opportunities
- Maintain knowledge of products and services to provide accurate and helpful information to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and well-organized store environment
- Assist with inventory control and merchandising activities
Education
Diploma - Computer Science
University of Daressalaam (African Virtual University RMIT University)
Daressalaam01.2007
Certificate - Computer Science
University of Daressalaam
Daressalaam01.2005
IGCSE Level and IB Level -
SOS Hermann Gmeiner International College
Ghana01.2003
Primary Education -
SOS Hermann Gmeiner School
Zanzibar01.1999
Skills
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office applications
- Ability to analyze financial data and make recommendations based on findings
- Knowledge of retail sales and customer service best practices
- Familiarity with retail inventory management systems
- Ability to work under pressure and meet tight deadlines
Languages
Fluent in English
Fluent in Swahili
Timeline
Concept Manager
GSM Company Tanzania
01.2021 - 01.2023
Project and Maintenance Manager
GSM Company Tanzania
01.2020 - 01.2021
Store Manager
GSM Company Tanzania
01.2016 - 01.2020
Assistant Store Manager
GSM Company Tanzania
01.2015 - 01.2016
Sales Associate
GSM Company Tanzania
01.2013 - 01.2015
Diploma - Computer Science
University of Daressalaam (African Virtual University RMIT University)
Certificate - Computer Science
University of Daressalaam
IGCSE Level and IB Level -
SOS Hermann Gmeiner International College
Primary Education -
SOS Hermann Gmeiner School
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