Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khadija Mkongo

dar es salaam

Summary

I am motivated and responsible individual who approaches every task with focus and dedication. I enjoy collaborating with others and contributing to a team, and i consistently strive to deliver high quality results on time

Overview

2026
2026
years of professional experience

Work History

Insurance Claims Administrator

Ruvuma Coal Limited
01.2024 - Current
  • Processed insurance claims efficiently, ensuring accuracy and timeliness in all documentation.
  • Collaborated with team members to resolve claim disputes and enhance customer satisfaction.
  • Maintained comprehensive records of claims activities to support audit and compliance requirements.
  • Reviewed claim submissions for completeness, facilitating smooth processing and approval.

Dispatch Clerk

Ruvuma Coal Limited
02.2022 - 12.2023
  • Dispatched customer invoices accurately and on time through approved channels.
  • Maintained dispatch trackers and followed up on ending deliveries.
  • Uploaded and managed Proof of Delivery(POD) documents in the system.
  • Ensured proper record - keeping and quick retrieval of documents when required.

Store Manager

GADO International Limited
01.2019 - 12.2021
  • Optimizing profits by controlling costs.
  • Ensuring product quality and availability
  • Negotiate deals with customers
  • Maintain product knowledge

Marketing and Product Support Intern

Airtel Head Office
05.2018 - 01.2019
  • Managing product testing
  • Knowledge on roaming services.
  • Knowledge Vas & ILDs
  • Customer communication
  • Preparing and updating reports

Surveyor

The World Bank
2017 - 2017
  • Collecting data and assessed project information
  • Helped evaluate project strategies and provided basic recommendations.

Education

Bachelor of Arts - Economics

Istanbul University
Turkey
01-2017

High School Diploma -

Feza Girls High And Secondary School
Dar Es Salaam, Tanzania
01-2013

Skills

  • Strong analytical and problem solving skills
  • Excellent verbal and communication skills
  • A team player with a proactive approach to tasks and challenges
  • Microsoft office (Word, Excel, Power point)

Languages

English
Full Professional
Swahili
Native or Bilingual
Turkish
Elementary

Timeline

Insurance Claims Administrator

Ruvuma Coal Limited
01.2024 - Current

Dispatch Clerk

Ruvuma Coal Limited
02.2022 - 12.2023

Store Manager

GADO International Limited
01.2019 - 12.2021

Marketing and Product Support Intern

Airtel Head Office
05.2018 - 01.2019

Surveyor

The World Bank
2017 - 2017

Bachelor of Arts - Economics

Istanbul University

High School Diploma -

Feza Girls High And Secondary School
Khadija Mkongo