Khadija Mkongo
dar es salaam
Summary
I am motivated and responsible individual who approaches every task with focus and dedication. I enjoy collaborating with others and contributing to a team, and i consistently strive to deliver high quality results on time
Overview
2026
2026
years of professional experience
Work History
Insurance Claims Administrator
Ruvuma Coal Limited
2024.01 - Current
- Processed insurance claims efficiently, ensuring accuracy and timeliness in all documentation.
- Collaborated with team members to resolve claim disputes and enhance customer satisfaction.
- Maintained comprehensive records of claims activities to support audit and compliance requirements.
- Reviewed claim submissions for completeness, facilitating smooth processing and approval.
Dispatch Clerk
Ruvuma Coal Limited
2022.02 - 2023.12
- Dispatched customer invoices accurately and on time through approved channels.
- Maintained dispatch trackers and followed up on ending deliveries.
- Uploaded and managed Proof of Delivery(POD) documents in the system.
- Ensured proper record - keeping and quick retrieval of documents when required.
Store Manager
GADO International Limited
2019.01 - 2021.12
- Optimizing profits by controlling costs.
- Ensuring product quality and availability
- Negotiate deals with customers
- Maintain product knowledge
Marketing and Product Support Intern
Airtel Head Office
2018.05 - 2019.01
- Managing product testing
- Knowledge on roaming services.
- Knowledge Vas & ILDs
- Customer communication
- Preparing and updating reports
Surveyor
The World Bank
2017 - 2017
- Collecting data and assessed project information
- Helped evaluate project strategies and provided basic recommendations.
Education
Bachelor of Arts - Economics
Istanbul University
Turkey2017-01
High School Diploma -
Feza Girls High And Secondary School
Dar Es Salaam, Tanzania2013-01
Skills
- Strong analytical and problem solving skills
- Excellent verbal and communication skills
- A team player with a proactive approach to tasks and challenges
- Microsoft office (Word, Excel, Power point)
Languages
English
Full Professional
Swahili
Native or Bilingual
Turkish
Elementary
Timeline
Insurance Claims Administrator
Ruvuma Coal Limited
2024.01 - Current
Dispatch Clerk
Ruvuma Coal Limited
2022.02 - 2023.12
Store Manager
GADO International Limited
2019.01 - 2021.12
Marketing and Product Support Intern
Airtel Head Office
2018.05 - 2019.01
Surveyor
The World Bank
2017 - 2017
Bachelor of Arts - Economics
Istanbul University
High School Diploma -
Feza Girls High And Secondary School