Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Disclaimer
Referees
Timeline
Generic

KHADIJA HASSAN AME

Zanzibar

Summary

Positive, upbeat, and results-oriented, I excel in delivering exceptional customer service and managing financial transactions with precision. Knowledge of banking regulations and financial products combined with proficiency in data entry and customer relationship management. Dedicated to contributing to organizational success through accurate financial management and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Bank Officer-Corporate Branch

The People’s Bank of Zanzibar
01.2024 - Current
  • Assessed financial needs to provide tailored banking solutions.
  • Displayed bank's vision, mission, and values consistently through actions.
  • Translated strategic goals into actionable plans for execution.
  • Utilized sales processes to maximize opportunities and achieve results.
  • Managed and expanded portfolios of affluent client accounts.
  • Increased client relationships through referrals and collaboration with bank specialists.
  • Ensured compliance with regulations and industry standards.
  • Provided support for loan applications and processed mortgage paperwork.
  • Developed marketing strategies for new financial products.
  • Created presentations detailing current investment opportunities available at the bank.
  • Collaborated with other departments in order to resolve customer disputes.

Intern (private banking)

National Bank of Commerce
01.2023 - 01.2024
  • Responded to customer inquiries, providing essential bank information efficiently.
  • Opened accounts for new customers, offering tailored advice throughout the process.
  • Handled private banking clientele with a focus on integrity and confidentiality.
  • Built trust and confidence among customers through consistent communication and support.
  • Adhered to all formalities and guidelines as directed by supervisors.
  • Identified customer needs promptly, ensuring effective service delivery.
  • Highlighted areas for improvement to assist decision-makers in implementing changes.
  • Maintained strong working relationships with staff and management for collaborative success.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Islamic banking and finance -

Zanzibar University ( ZU)
Zanzibar, Tanzania
01.2023

Advanced level Education -

Baobab Secondary School
Bagamoyo
01.2019

Ordinary Level Education -

Bilal Islamic Seminary
Zanzibar, Tanzania
01.2016

Skills

  • Good leadership skills
  • Computer skills (Microsoft offices)
  • Good communication skills
  • Team work

Accomplishments

  • A certified trainee of Digital Marketing (Tools & Application)

Languages

Fluent in English
Fluent in Swahili

Hobbies and Interests

  • Volunteering on community engagement programs
  • Engage in different social work activity

Disclaimer

I hereby certify that, the information provided is complete and correct to the best of my knowledge. I understand that false information supplied could lead to my application being disqualified or my discharge if I'm appointed.

Referees

1. Asmau Shebe 

Branch Manager PBZ Mpirani Branch

asmau.shebe@pbzbank.co.tz

0777875575

2.Khafsa Mohammed

Relationship Manager Private Banking NBC

khafsa.mohammed@nbc.co.tz

0718119793

3.Dr. Salama Yusuf

Director Faculty of Business Administration at Zanzibar University

salamayusuf@gmail.com

0712444643


Timeline

Bank Officer-Corporate Branch

The People’s Bank of Zanzibar
01.2024 - Current

Intern (private banking)

National Bank of Commerce
01.2023 - 01.2024

Bachelor of Islamic banking and finance -

Zanzibar University ( ZU)

Advanced level Education -

Baobab Secondary School

Ordinary Level Education -

Bilal Islamic Seminary

Similar Profiles

CREATE PROFILE
KHADIJA HASSAN AME