Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Referees
Timeline

KELVIN JESSEY

DSM

Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge in sales and Marketing . Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Overview

10
10
years of professional experience

Work History

Sales Team Leader

INTELLIGRA
02.2023 - Current
  • Trained, coached and mentored new sales associates for maximum performance..
  • Kept detailed track of sales and customer information in company system.
  • Led sales team to exceed quarterly sales goals.
  • Reported sales data to upper management for review.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
  • Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
  • Promoted brand awareness and utilized took advantage of network connections to increase brand development.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Stayed current on company offerings and industry trends.
  • Negotiated prices, terms of sales and service agreements.
  • Generated advertising brochure for vendor use.
  • Built diverse and consistent sales portfolio.
  • Consulted with businesses to supply accurate product and service information.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Head of Operations

MEL INVESTMENT LIMITED
10.2019 - 12.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Sales and Marketing Representative

SPESHOZ TANZANIA LTD
10.2016 - 10.2019
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Built local sales and marketing plan for each targeted district within defined territory.
  • Identified and developed key operations and influencer relationships within targeted districts.
  • Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
  • Supported implementation of contests, events and other initiatives to build presence and reputation.
  • Participated in skills development initiatives to promote team competence and success.
  • Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
  • Communicated relevant information to internal and external stakeholders.

Retail Sales Assistant

SMILE COMMUNICATIONS TANZANIA
11.2013 - 09.2016
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Assisted customers with locating and choosing merchandise in store departments.

Research Intern

CENTRAL BANK OF TANZANIA
08.2013 - 11.2013
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Attended meetings and presentations to learn more details about DOLLARISATION.
  • Assessed data using scientific methods while following important specifications.
  • Compiled data in reports and other documents using STATISTICAL SOFTWARES .
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Planned, modified and executed research techniques, procedures and tests.

Education

Bachelor of Arts - ECONOMICS AND SOCIOLOGY

UNIVERSITY OF DODOMA, DODOMA ,TANZANIA
05.2013

High School Diploma -

ST ANTHONY HIGH SCHOOL, DSM , TANZANIA
10.2010

High School Diploma -

BENJAMINI MKAPA HIGH SCHOOL, DAR ES SALAAM
07.2007

Skills

  • Brand Promotion
  • Stock Control
  • Customer Service Process Improvement
  • Stress Management
  • Promotional Events
  • Team Leadership
  • Client Relationship-Building
  • Cycle Count Audits
  • Sales Initiatives
  • Brand Development and Marketing
  • Client Relationship Management
  • Business Development and Planning
  • Teamwork and Collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • best sales associate 2014 and 2015


Languages

Swahili
Native language
English
Upper intermediate
B2

Referees

Margareth Bonepastor Mchana

Country Manager intelligra

+255 758 811 255

Margareth.mchaa@intelligra.io


Gerry Albert Namasake

Senior Consultant Airswift

+255 758 811 212

Gerrynamasake1@gmail.com


Gwamaka mwakyambo





Timeline

Sales Team Leader - INTELLIGRA
02.2023 - Current
Head of Operations - MEL INVESTMENT LIMITED
10.2019 - 12.2022
Sales and Marketing Representative - SPESHOZ TANZANIA LTD
10.2016 - 10.2019
Retail Sales Assistant - SMILE COMMUNICATIONS TANZANIA
11.2013 - 09.2016
Research Intern - CENTRAL BANK OF TANZANIA
08.2013 - 11.2013
UNIVERSITY OF DODOMA - Bachelor of Arts, ECONOMICS AND SOCIOLOGY
ST ANTHONY HIGH SCHOOL - High School Diploma,
BENJAMINI MKAPA HIGH SCHOOL - High School Diploma,

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